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Virtual Operations Coordinator

7 days ago

Manila, National Capital Region, Philippines Breakline Talent LLC Full time

Breakline Talent LLC is a leading provider of property management services. We are currently seeking a highly skilled and experienced Virtual Assistant to join our team.

The successful candidate will be responsible for providing exceptional customer service to our tenants, responding to their inquiries and requests in a prompt and professional manner.

About the Job:

  • You will serve as the primary point of contact for tenants regarding property-related inquiries and requests.
  • You will respond to tenant messages promptly, addressing issues such as maintenance requests, supply needs, and general inquiries.
  • You will coordinate with maintenance staff and service providers to ensure timely resolution of tenant issues.
  • You will maintain accurate records of tenant interactions, requests, and resolutions using our property management software.
  • You will assist in onboarding new tenants, providing them with necessary information and resources.

Requirements:

  • Proven experience in customer service, preferably in a property management or hospitality setting.
  • Strong verbal and written communication skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Proficiency in using productivity tools and software, such as Microsoft Office and property management platforms.
  • Strong problem-solving skills and a customer-focused mindset.
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