Business Process Manager

18 hours ago


Makati City, National Capital Region, Philippines TalentHero Full time

At TalentHero, we are seeking a highly skilled Business Process Manager to oversee the workflow and management of client mailboxes. As a key member of our team, you will be responsible for ensuring job requests are completed on time, coordinating with clients, assigning tasks to design associates, monitoring project progress, and providing administrative support to maintain operational efficiency.

Key Responsibilities:
  • Workflow Management: Review job requests, monitor client mailboxes, and ensure timely assignment of tasks.
  • Client Communication: Coordinate with clients to confirm requests, provide updates on project progress, and address any concerns or issues that may arise.
  • Project Management: Track project timelines, milestones, and deadlines to ensure successful completion of tasks and projects.
  • Administrative Support: Maintain accurate records, manage time-tracking tools, and escalate issues as needed to ensure smooth operation.

To succeed in this role, you will need strong written and verbal communication skills, proficiency in Microsoft Office, particularly Excel, and experience in project management. A bachelor's degree and at least 4 years of work experience, with 2+ years in project management, are also essential. Flexibility is required due to a shifting schedule.

TalentHero values innovation, teamwork, and customer satisfaction. If you are a motivated and organized individual who is passionate about business process management, we encourage you to apply for this exciting opportunity.



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