Senior Business Process Consultant

9 hours ago


Makati City, National Capital Region, Philippines Panoptik Global Full time

At Panoptik Global, we are seeking a skilled Senior Business Process Consultant to join our team. As a key member of our organization, you will play a crucial role in driving business process improvement and ensuring seamless operations.

About the Role

The ideal candidate will have a strong background in business process mapping and improvement, with experience in data analysis, gaps analysis, and SWOT analysis. You will be responsible for documenting as-is and to-be processes, performing testing as needed, and troubleshooting errors with concerned staff/unit/department.

In addition, you will handle communication, arrange meetings, take meeting notes, and follow up on pending tasks. You will also assist with the reconciliation of PRISM data with Oracle and support the supervisor and BPO in their day-to-day activities.

We are looking for a self-motivated individual who can work effectively independently and within a team of varied cultural and professional backgrounds. You must have excellent communication, organizational, and analytical skills, as well as attention to detail.

Requirements
  • University degree in Business Administration, Information Technology, or a related field from an accredited academic institution
  • Three years of relevant professional experience
  • Experience in business process mapping and improvement, data analysis, gaps analysis, SWOT Analysis an advantage
  • Previous work experience in international organizations and companies would be an advantage
Preferred Skills
  • Project implementation, reports writing
  • Computer literacy and proficiency with MS Office Applications (Excel, Word, PowerPoint), etc
  • Knowledge of ERP such as SAP or Oracle is an advantage
Work Arrangement

This role offers a hybrid setup, with 3 days of Remote Team Operation (RTO) and 2 days of Work-from-Home (WFH) arrangement. The location is Makati City.



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