Customer Experience Advocate
3 days ago
We are seeking a highly capable Support Engineer & QA Specialist to ensure our customers receive excellent support while our app maintains the highest level of reliability.
The ideal candidate will have strong English communication skills, previous experience in a consumer or business app environment, and demonstrated ability to provide effective technical support or QA testing in a fast-moving software team.
Key responsibilities include:
- Handling complex issues escalated from customer service teams.
- Investigating and resolving customer problems by reproducing issues, reviewing logs, and testing app flows.
- Communicating clearly and empathetically with customers when needed.
- Enabling internal support agents with clear explanations, fixes, and documentation.
Additionally, the successful candidate will participate in pre-release QA cycles, test app builds on both physical devices and simulators, run manual tests across key user journeys and edge cases, and help design and maintain automated test suites.
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Customer Experience Advocate
3 days ago
Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time $18,000 - $24,000At Traackr, we are seeking a dedicated professional to join our team as a Customer Experience Advocate. This role is ideal for individuals who possess excellent communication skills, a passion for technology, and the ability to tailor their approach to meet the unique needs of our clients. The successful candidate will be responsible for providing...
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Customer Advocate
3 days ago
Mandaluyong City, National Capital Region, Philippines beBeeAdvocate Full time ₱5,000,000 - ₱8,000,000Job Title: Customer AdvocateWe are seeking a skilled and motivated Customer Advocate to join our team. As a key member of our customer success strategy, you will play a vital role in building strong relationships with our clients, driving retention, and growing our business.
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Customer Service Advocate
1 week ago
Makati City, National Capital Region, Philippines KMC Solutions Full time $40,000 - $60,000 per yearMake your next big career move by applying as KMC Solutions' next CUSTOMER SUPPORT ADVOCATECustomer Service Advocates have a critical role on Zenni's award-winning Customer Service team. This role supports Zenni's global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of Zenni...
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Customer Support Advocate
1 week ago
Makati City, National Capital Region, Philippines KMC Solutions Full time ₱600,000 - ₱1,200,000 per yearCustomer Support Advocates play a vital role within our support team, assisting global customers through voice, chat, email, SMS, and social channels. The right candidate will champion the interests of customers, ensuring that they receive high-quality and consistent service.The main responsibilities of a CUSTOMER SUPPORT ADVOCATE include:Provide an...
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Customer Experience Champion
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Makati City, National Capital Region, Philippines beBeeProduct Full time ₱30,000 - ₱50,000Unlock Your Potential in Customer SupportApollo.io is a leading go-to-market solution for revenue teams, trusted by millions of users globally. We provide sales and marketing teams with verified contact data and tools to engage and convert these contacts in one unified platform.The Role: Product AdvocateThis pivotal role involves delivering exceptional...
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Customer Experience Advocate
3 days ago
Makati City, National Capital Region, Philippines beBeeClientSuccess Full time $40,000 - $60,000Delivering exceptional client experiences is at the heart of our organization's success. The Client Success Coordinator plays a pivotal role in ensuring seamless onboarding, rigorous quality assurance, and strategic service fulfillment.Key Responsibilities:Client Onboarding & IntegrationLead a streamlined and efficient onboarding process, setting clear...
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Customer Advocate
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Makati City, National Capital Region, Philippines beBeeCustomerAdvocate Full time $85,400 - $122,000Job Title:A results-driven Customer Advocate is sought after to excel in ensuring customer satisfaction.This key role will require a deep understanding of our products and their applications, enabling the successful management of customer relationships.">">Key ResponsibilitiesEvaluate customer needs and tailor solutions to meet business goals, leveraging...
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E-commerce Customer Service Advocate
1 week ago
Makati City, National Capital Region, Philippines KMC Solutions Full time ₱500,000 - ₱1,000,000 per yearMake your next big career move by applying as KMC Solutions' next E-COMMERCE CUSTOMER SERVICE ADVOCATECustomer Service Advocates have a critical role on Zenni's award-winning Customer Service team. This role supports Zenni's global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of...
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URGENT HIRING Customer Support Advocate
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Makati City, National Capital Region, Philippines KMC Solutions Full time $104,000 - $130,878 per yearCustomer Support AdvocateLocation: Frabelle Corporate Plaza, MakatiIndustry: E-commerce / Retail SupportSchedule: NightshiftCustomer Support Advocates play a vital role on our global support team, delivering exceptional service experiences across multiple communication channels—voice, email, live chat, SMS, and social media. If you're passionate about...
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Customer Service Advocate
1 week ago
Makati City, National Capital Region, Philippines KMC Solutions Full time ₱350,000 - ₱400,000 per yearCustomer Service Advocates have a critical role on Zenni's award-winning Customer Service team. This role supports Zenni's global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of Zenni customers, ensuring that they receive high-quality and consistent service. This role represents...
