Technical Support Professional

6 hours ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time

Job Overview

Nityo Infotech is seeking a highly skilled and experienced IT Service Desk Trainer/Lead to join our team. The ideal candidate will have a strong passion for technology, leadership, and training, with experience in call center operations and leadership roles.

Main Responsibilities

  • To develop and deliver comprehensive training programs for IT service desk teams
  • To lead and manage IT service desk teams to achieve exceptional performance and customer satisfaction
  • To implement and monitor cutting-edge call monitoring systems, including CISCO Finesse, Calabrio, and ServiceNow ITSM

Requirements

  • A degree in Information Technology, Business, or a related field (preferred)
  • At least 1-2 years of Call Center experience (required)
  • Experience in a leadership role (preferred)
  • Experience with call monitoring systems, CISCO Finesse, Calabrio, and ServiceNow ITSM (preferred)

About Nityo Infotech

We are a reputable company that values innovation and excellence in the IT industry. We offer a dynamic work environment and opportunities for growth and development.

Work Arrangements

  • Location: BGC Taguig
  • Schedule: Shifting
  • Set-Up: Hybrid

Compensation

45,000 PHP per month

Key Skills

  • Exceptional leadership skills
  • Strong communication and training abilities
  • Proficiency in CISCO Finesse, Calabrio, and ServiceNow ITSM


  • Taguig, National Capital Region, Philippines GSS PH Full time

    We are seeking a highly skilled ServiceNow developer to join our team as a Technical Professional.About the RoleThis role requires a deep understanding of ServiceNow architecture, development best practices, and technical skills. The successful candidate will have a strong educational background in computer science or a related field, with at least 3-5 years...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    We are Nityo Infotech, a leading provider of innovative technology solutions. Our team is comprised of experienced professionals who share a passion for delivering exceptional results.About the RoleThis is an exciting opportunity for a Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in ensuring...


  • Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines - Job DescriptionWe are a leading technology company based in the Philippines, seeking an experienced Technical PL SQL Professional to join our team.Job Summary:The ideal candidate will have a minimum of 3 years of experience in Oracle/PL SQL and UNIX, with batch scripting experience being a plus.Key...


  • Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    Job Title: IT Technical Support SpecialistAbout Eteam Workforce Private Corporation:We are a reputable staffing agency providing high-quality workforce solutions to various industries. Our mission is to deliver exceptional services and exceed client expectations.Estimated Salary Range: PHP 50,000 - 60,000 per month (including non-taxable allowance)Job...


  • Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    IT Service Desk SupportEteam Workforce Private Corporation seeks an experienced IT Service Desk professional to fill a full-time onsite position on an 8-month contract basis.About the Role:The successful candidate will be responsible for delivering user support via phone, email, and ServiceNow automated ticket channels from our McKinley West, Taguig...


  • Taguig, National Capital Region, Philippines Lewis Glanz Consulting Full time

    Introduction:As a Night Shift IT Service Management Professional, you will play a critical role in ensuring the smooth operation of our IT services.Responsibilities:Provide application support to clients during night shiftsUtilize ITIL V3 framework to manage incidents and requestsCollaborate with cross-functional teams to resolve issuesRequirements:To be...


  • Taguig, National Capital Region, Philippines Tasq Staffing Solutions Full time

    At Tasq Staffing Solutions, we are seeking an experienced Senior Technical Consultant to join our team as a Technical Team Lead Assistant. This role will be responsible for providing advanced-level support and ensuring maximum availability, performance, and utilization of knowledge and information systems.The ideal candidate will have a minimum of 2 years of...


  • Taguig, National Capital Region, Philippines Hunters hub Incorporated Full time

    Hunters Hub Incorporated OverviewWe are a rapidly growing company seeking a skilled software engineer to join our team. The ideal candidate will have a strong background in computer science or information technology, with at least 3 years of experience in technical support and application/web development.Job Description Summary:Provide technical support and...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions Job OverviewOur company, TASQ Staffing Solutions, is seeking a skilled Merchant Onboarding Ops Analyst to join our team. As a key member of our operations department, you will be responsible for providing excellent support to our merchants, ensuring a seamless onboarding experience.About the RoleThis position involves working closely...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    About Nityo InfotechWe are a dynamic company dedicated to delivering top-notch services and solutions to our clients. Our team is comprised of highly skilled and passionate professionals who share a common goal of excellence.Job SummaryWe are seeking a Technical Content Specialist to join our team. As a Technical Content Specialist, you will be responsible...

  • IT Professional

    1 day ago


    Taguig, National Capital Region, Philippines Vertere Global Solutions Full time

    **About Us**Vertere Global Solutions is a dynamic organization that offers exciting opportunities for IT fresh graduates to grow and develop their skills.As a leading provider of innovative solutions, we are committed to fostering a collaborative environment that encourages creativity, innovation, and excellence.Our team is comprised of experienced...


  • Taguig, National Capital Region, Philippines Metacom Solutions Full time

    About Us:At Metacom Solutions, we pride ourselves on being a dynamic and innovative organization that is dedicated to delivering exceptional results. Our team of experts is committed to helping organizations like yours achieve their goals through cutting-edge technology and personalized support.Job Requirements:We are seeking a highly skilled and experienced...


  • Taguig, National Capital Region, Philippines Metacom Solutions Full time

    Company Overview:Metacom Solutions is a leading provider of IT solutions, committed to delivering exceptional service and support to our clients. Our team of experts is dedicated to helping organizations like yours achieve their goals through innovative technology and reliable assistance.Job Description:We are seeking a highly skilled and motivated IT...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    We are looking for a skilled Technical Specialist to join our dynamic team at Nityo Infotech. As a key member of our IT department, you will be responsible for providing top-notch application support and ensuring the smooth operation of our systems.About the RoleThis is an exciting opportunity for a mid-senior level professional with a passion for technology...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    About the Role:We have an exciting opportunity for a Technical Service Engineer to join our team in providing exceptional application support to clients.The successful candidate will develop and implement effective solutions to technical issues, collaborate with cross-functional teams, and possess strong SQL expertise.


  • Taguig, National Capital Region, Philippines Lewis Glanz Consulting Full time

    Job Summary:We are seeking a Senior Technical Support Engineer to join our team. This role involves providing technical support to clients during night shifts and collaborating with cross-functional teams to resolve issues.Key Responsibilities:Provide technical support to clients via phone, email, or chatDiagnose and resolve technical issues related to...


  • Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    At Nityo Infotech Services Philippines, we are seeking a skilled Technical PL SQL Professional to support our team.Responsibilities:Migrate code from one environment to another ensuring data integrity and accuracy.Collaborate with stakeholders to resolve technical issues related to PL/SQL.Access request management and ensure timely resolution of...


  • Taguig, National Capital Region, Philippines Wills International Sales Corporation Full time

    At Wills International Sales Corporation, we are seeking a highly skilled Key Collections Professional to join our collections team. The primary responsibility of this role is to support the collections team in ensuring timely and effective collection of outstanding receivables with daily scheduling of assignments to collectors.This position involves...


  • Taguig, National Capital Region, Philippines Likha Careers Full time

    At Likha Careers, we're looking for a skilled Technical System Integration Specialist to join our team. As a key member of our client team, you'll have the opportunity to work on a diverse range of international projects and clients.About the RoleThis is a challenging and rewarding role that requires strong analytical skills, attention to detail, and...


  • Taguig, National Capital Region, Philippines GSS PH Full time

    Job DescriptionGSS PH is seeking a highly skilled Oracle C2M Developer to join our team.About the RoleWe are looking for an experienced professional with in-depth knowledge of Oracle C2M and related technologies. The successful candidate will be responsible for designing, implementing, and maintaining our Oracle C2M solutions.Key ResponsibilitiesDesign and...