Senior Technical Support Engineer

23 hours ago


Taguig, National Capital Region, Philippines Lewis Glanz Consulting Full time

Introduction:

As a Night Shift IT Service Management Professional, you will play a critical role in ensuring the smooth operation of our IT services.

Responsibilities:

  • Provide application support to clients during night shifts
  • Utilize ITIL V3 framework to manage incidents and requests
  • Collaborate with cross-functional teams to resolve issues

Requirements:

To be successful in this role, you will need:

  • At least 5 years of working experience in IT Service Management
  • Strong skills in SQL and Java
  • Ability to work effectively in a hybrid work setup

What We Offer:

Our team provides a comprehensive benefits package, including competitive salary, flexible work arrangements, and opportunities for professional growth.



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