Retail Client Success
1 day ago
As a Retail Client Success Specialist in Cebu City, you'll build strong relationships with retail clients, ensure they achieve their goals, and provide proactive support. You'll collaborate with internal teams to resolve issues, optimize client satisfaction, and drive growth. Strong communication and problem-solving skills are key. Experience in retail or client success is a plus.
Key Responsibilities:
Build and maintain strong retail client relationships for long-term success
Understand client goals and customize solutions accordingly
Provide proactive support to optimize product/service use
Collaborate with teams to address feedback and improve experience
Monitor client health, identify risks, and spot growth opportunities
Deliver regular reports and updates to clients and stakeholders
Resolve issues quickly to ensure high client satisfaction
Qualifications:
Atleast HS Grad/SHS Grad.
Excellent Communication Skills.
WOSA.
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