Customer Support Specialist

2 days ago

Caloocan City, National Capital Region, Philippines beBeeCustomer Full time ₱250,000 - ₱420,000
About the Job

Our team is looking for a detail-oriented and customer-focused Support Specialist to process refunds, create shipping labels, and handle customer calls.

Main Responsibilities:
  • Process refunds accurately and promptly.
  • Create and manage shipping labels for outgoing packages.
  • Answer customer calls with professionalism and clarity.
  • Maintain accurate records and follow established procedures.
  • Collaborate with colleagues to ensure timely order resolution.
Required Skills and Qualifications:
  • Excellent English communication skills (spoken and written).
  • A clear speaking voice with minimal accent.
  • Strong attention to detail and organizational abilities.
  • A stable, high-speed internet connection.
  • The ability to follow instructions and work independently.
Benefits of Working with Us:
  • An entry-level position in an exciting industry.
  • The opportunity to gain valuable experience in eCommerce and customer service.
  • Frequent opportunities for professional growth and development.

This role is ideal for someone who enjoys working with customers and wants to develop their problem-solving skills.

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