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Service Delivery Director

1 week ago

Manila, National Capital Region, Philippines Questronix Corporation Full time
Lead the Way

We are looking for a talented Transformation and Re-engineering Specialist to join our team at Questronix Corporation. As a key member of our organization, you will be responsible for driving transformation and re-engineering efforts to improve all aspects of the product/service.

Key Responsibilities
  • Work with the Product Owner or the Process Transformation team to re-imagine and improve all aspects of the product/service.
  • Ensure the successful development, deployment, monitoring, maintenance, upgrade, and support of all project phases.
  • Foster effective delivery of high-quality service and support through collaboration and communication.
  • Provide technical expertise on CI/CD, programming, and basic troubleshooting.
  • Develop and coach team members, emphasizing high-performance leadership and motivation while maintaining financial impact from resources.

What We're Looking For
  • At least 7 years in project management/service delivery/delivery lead role is a must.
  • At least 5 years as a cluster lead is a plus.
  • Licenses/Certifications: SM certification is a must, PMP is a plus.
  • Location: Can work fully onsite at Ortigas.