Technical Operations Expert

1 day ago

Ayala Alabang, National Capital Region, Philippines beBeeOperations Full time $80,000 - $120,000

Job Overview

This is a hands-on technical operations role with executive support responsibilities.

You will design and run the operational backbone of our client, automate away inefficiency, and own tasks from request to verified outcome.

You'll partner closely with engineering and leadership, using AI tools and modern ops software to keep work organized, observable, and moving.

A key responsibility is task ownership & follow-through, driving tasks to completion, ensuring clear documentation and follow-up actions.

Key Responsibilities:

  • Task Ownership & Follow-through: Drive tasks to completion, ensuring clear documentation and follow-up actions.
  • Phone Calls & Stakeholder Coordination: Handle inbound and outbound calls to stakeholders, ensuring clear communication, logging outcomes, and escalating as needed to meet SLAs.
  • Anticipate issues and create buffers, reminders, and contingency plans to keep tasks on track.
  • Develop a system for receipts, ensuring accurate categorization and reconciliation.
  • Design low-code automations using tools like Notion, Airtable, Slack, and Zapier to streamline tasks.
  • Facilitate regular check-ins with engineering on project progress, blockers, and next steps.
  • Use AI tools for drafting communications, SOPs, and summaries.
  • Maintain prompt templates and verify outputs for accuracy.
  • Structure Notion spaces and write SOPs.
  • Track a visible

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