
Sales Operations Coordinator
2 weeks ago
The role of a Sales Support Expert plays a pivotal part in optimizing sales operations. This position entails providing administrative, operational, and logistical support to the sales development team, allowing them to focus on prospecting and pipeline growth for our organization.
- Administrative Support:
- Setup, manage, and track Global and Regional Sales Development campaigns, analyzing results and providing actionable feedback.
- Maintain and update CRM systems with accurate and timely information from multiple sources.
- Assist in creating and distributing sales materials and marketing collateral.
- Track and report on sales development team performance metrics.
- Lead Qualification & Routing:
- Support initial lead routing based on predefined criteria.
- Route qualified leads to relevant sales development representatives.
- Conduct research to gather relevant company information and identify potential leads.
- Customer Engagement & Support:
- Serve as point of contact for sales-related inquiries from internal customers and cross-functional teams.
- Collaborate closely with sales development representatives in setting up and managing sales campaigns.
- Process Improvement & Optimization:
- Identify opportunities for streamlining sales processes and improving efficiency.
- Develop and implement sales support tools and resources.
- Generate reports and analyze data to provide insights to the sales development team.
- Ensure compliance with organizational policies and procedures.
- Team Collaboration & Support:
- Work collaboratively with sales development representatives, sales managers, and other internal teams.
- Provide general administrative support to the sales development team as needed.
The ideal candidate will have proven experience in sales support, administration, or customer service roles, preferably within a SaaS or technology company. They should also possess strong proficiency in using CRM systems, Microsoft Office Suite, and excellent written and verbal communication skills.
We offer a comprehensive package prioritizing your overall well-being, including remote work culture, healthcare coverage, education reimbursement, competitive paid time off, self-care days, and more.
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