
Rental Property Coordinator
1 week ago
This role involves handling calls and emails from applicants, collecting essential information, arranging and scheduling property viewings, and ensuring smooth communication throughout the application process.
Job DescriptionWe are seeking a proactive and organized professional to manage all incoming enquiries for our rental properties. The ideal candidate will be customer-focused, highly responsive, and able to coordinate multiple applicants efficiently.
Key Responsibilities:- Monitor and respond to all rental enquiries via various platforms.
- Answer incoming calls and emails promptly, providing clear information to prospective tenants.
- Pre-screen applicants by checking key details such as income, moving date, and suitability.
- Arrange and schedule property viewings, confirming times with both applicants and property managers.
- Twice weekly, plan full-day viewing routes using mapping tools to maximize efficiency.
- Follow up with applicants after viewings to gather feedback and references.
- Maintain accurate records of enquiries, viewings, and applicant feedback.
- Prior experience in property rentals, lettings, or customer service is an advantage.
- Strong communication and interpersonal skills (phone and email).
- Proficiency with online property platforms preferred.
- Comfortable using mapping and basic scheduling tools.
- Highly organized, detail-oriented, and able to manage multiple applicants at once.
- Proactive problem-solving skills and customer-focused mindset.
Work-from-home opportunity
Night Shift (EST)
Weekly pay
Seniority Level- Associate
- Full-time
- Administrative
- Technology, Information and Internet
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