Medical Support Specialist

24 hours ago


Angeles City, Central Luzon, Philippines beBeeSupport Full time ₱400,000 - ₱600,000
Job Description

The Patient Care Coordinator is responsible for ensuring customer satisfaction by delivering exceptional support services.

Key Responsibilities
  • Interact with patients to provide information and assistance on medical services via various communication channels.
  • Resolve patient concerns in a timely and professional manner, upholding high standards of service quality.
  • Maintain accurate records of patient interactions and communications to facilitate effective service delivery.
  • Utilize knowledge of medical procedures and protocols to answer inquiries and escalate matters as needed.

Our ideal candidate will possess strong communication skills, be service-oriented, and have proficiency in computer software. Knowledge of medical terminology is highly valued.

Requirements
  • A high school diploma or equivalent qualification is required.
  • Previous experience in customer-facing roles is preferred.
Benefits and Opportunities
  • A supportive work environment that fosters growth and development.
  • Ongoing training programs designed to enhance skills and advance careers.
  • A comprehensive benefits package including health insurance, life insurance, and paid time off.


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