
Medical Support Specialist
24 hours ago
The Patient Care Coordinator is responsible for ensuring customer satisfaction by delivering exceptional support services.
Key Responsibilities- Interact with patients to provide information and assistance on medical services via various communication channels.
- Resolve patient concerns in a timely and professional manner, upholding high standards of service quality.
- Maintain accurate records of patient interactions and communications to facilitate effective service delivery.
- Utilize knowledge of medical procedures and protocols to answer inquiries and escalate matters as needed.
Our ideal candidate will possess strong communication skills, be service-oriented, and have proficiency in computer software. Knowledge of medical terminology is highly valued.
Requirements- A high school diploma or equivalent qualification is required.
- Previous experience in customer-facing roles is preferred.
- A supportive work environment that fosters growth and development.
- Ongoing training programs designed to enhance skills and advance careers.
- A comprehensive benefits package including health insurance, life insurance, and paid time off.
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