Senior Healthcare Record Specialist

22 hours ago

Lipa City, Calabarzon, Philippines beBeeRecord Full time ₱2,000,000 - ₱4,000,000
Healthcare Record Specialist

We are seeking a meticulous and detail-oriented Healthcare Record Specialist to join our team. The ideal candidate will have prior experience requesting health records from providers on behalf of law firms.

Responsibilities:
  • Provider Research & Identification:
    • Research and locate billing providers and related entities using available tools and resources.
    • Accurately input all identified providers into the admin application.
  • Request Creation & Quality Control:
    • Review incoming ROIs, correcting incomplete or inaccurate submissions.
    • Prepare accurate base forms before generating submission packets.
    • Conduct comprehensive quality assurance checks on each ROI packet, verifying inclusion of all required details.
  • Request Assignment:
    • Assign requests to the appropriate records team members based on workload balance and utilization metrics.
  • Handling Special Cases:
    • Identify and escalate special provider requirements to the assigned Client Success Manager (CSM).
    • Resolve missing, unclear, or conflicting information by liaising with the law firm's case manager.
Requirements:
  • Experience:
    • Prior hands-on experience requesting health records from providers on behalf of law firms.
  • Attention to Detail:
    • Exceptional accuracy is essential in this role, as small mistakes can cause delays of several months.
  • Technical Skills:
    • Proficiency with Adobe Acrobat and other PDF editing/combining tools is required.
  • Communication:
    • Strong verbal and written communication skills, with a proactive problem-solving mindset, are essential for success in this role.
Benefits:
  • This is a full-time position that offers a stable work environment with opportunities for growth and professional development.
  • As a member of our team, you will be part of a collaborative and supportive community that values innovation and excellence.

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