French-Speaking Customer Support Expert

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time ₱600,000 - ₱1,000,000
Customer Service Role

We are seeking a skilled customer support professional to handle French-speaking inquiries. As the first point of contact, you will provide prompt, clear, and helpful responses via inbound calls, live chat, and email.

Main Responsibilities
  • Deliver high-quality support in both French and English through voice and chat
  • Troubleshoot and resolve complex customer issues with professionalism and urgency
  • Build strong relationships by personalizing each interaction
  • Collaborate with colleagues to ensure consistent, exceptional service
  • Share valuable insights to enhance our processes
Requirements
  • At least 1 year of remote/online experience in customer service or a similar field
  • Experience with bilingual customer support is highly desirable
  • Superior written and verbal communication skills
  • Fluency in French and English
Tech Specifications
  • Personal computer or laptop with an i5 processor as a minimum requirement
  • A stable internet connection with upload and download speeds of at least 15 Mbps


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