Multilingual Customer Support Specialist

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱14,400 - ₱19,200
Job Overview

We are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers via various communication channels. The ideal candidate will have strong written and verbal communication skills, excellent problem-solving abilities, and a passion for delivering outstanding customer experiences.

About the Role:

  • Provide timely and effective responses to customer inquiries through email, chat, phone, text, and social channels
  • Demonstrate a deep understanding of our products, procedures, and resolutions
  • Collaborate with team members to offer support, provide answers, present customer insights, and trends

Requirements:

  • High school diploma or equivalent
  • 12+ months of contact center experience (within the last 2 years)
  • Ability to speak, read, and write in both Spanish and English
  • Must have at least 1 year work experience as Spanish Bilingual in BPO or customer service industry
  • Language proficiency is B2
  • Familiarity with CRM systems and practices. Salesforce experience is a plus

Why Work with Us?

  • Career development training
  • Growth opportunities within the company


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