
Senior Email Marketing Quality Assurance Specialist
6 days ago
As a senior specialist, you will be responsible for the precision, compliance, and operational excellence of lifecycle marketing efforts. The role involves managing workflow queues, conducting campaign QA, and partnering with stakeholders on compliance, audit, and documentation processes.
This is a remote role that requires availability during U.S. EST hours. You will have opportunities to scale CRM campaigns with accuracy and performance.
- Work Set-up: Permanent Work From Home
- Attendance Bonus of $25 for every monthly perfect attendance
- Performance Bonus
- Anniversary Bonus of PHP 5,000 for your 1st year in service and PHP 10,000 for 2 to 3 years in service
- Referral Bonus of $300 for every successful referral
- Holiday PTO for 7 days in a year
- PTO for 6 days in a year
- You will manage task assignments across multiple team members, ensuring on-time delivery and proper prioritization.
- You will perform quality assurance reviews of CRM campaign assets, HTML templates, and audience definitions.
- You will maintain and reinforce quality playbooks, compliance runbooks, and documentation standards.
- You will lead weekly reporting on quality metrics, backlog activity, and work queue health.
- You will support recurring audits (e.g., opt-out compliance, pixel/tag verification).
- You should have at least 3 years of experience in CRM operations, email QA, or campaign compliance roles.
- You should have proven ability to coordinate task assignments across a team.
- You should have intermediate to advanced experience with CRM/marketing technology tools (e.g. Braze, SFMC, Hightouch, Google/Adobe Analytics).
- You should have experience maintaining quality documentation, compliance protocols, and campaign opt-out/pixel/tag governance.
- You should be proficient with Google Workspace, Slack, and JIRA or equivalent task tools.
- The company offers a competitive salary range.
- The company offers a generous attendance bonus program.
- The company offers a performance bonus program.
- The company offers anniversary bonuses.
- The company offers referral bonuses.
- The company offers holiday and paid time off.
- We are looking for someone who is detail-oriented and proactive.
- We are looking for someone who is a clear communicator and can collaborate with cross-functional teams.
- We are looking for someone who is a quality champion and pushes standards upward.
This is an exciting opportunity to join a fast-paced, global marketing team. Apply now.
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