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Customer Service Liaison

1 week ago

Cebu City, Central Visayas, Philippines Dusit Thani Dubai Full time
Job Title

We are seeking a highly motivated and experienced Customer Service Liaison to join our team at Dusit Thani Dubai.

Key Responsibilities
  1. Provide Exceptional Customer Service: Deliver personalized service to guests, respond to their needs, and resolve any issues promptly.
  2. Build Relationships with Guests: Establish strong relationships with repeat guests, understand their preferences, and tailor services accordingly.
  3. Collaborate with Colleagues: Work closely with other departments to ensure seamless service delivery and resolve any issues efficiently.
  4. Continuously Improve Services: Identify areas for improvement, suggest solutions, and implement changes to enhance the guest experience.
Requirements
  • Bachelor's Degree in Hospitality or Related Field
  • Minimum 3 Years of Customer Service Experience
  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment