Patient Intake Specialist

23 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱1,750,000 - ₱2,500,000

Customer Advocate Role Overview:

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This is an exciting opportunity to take on a key administrative task and support the growth of thriving private practices. As a Customer Advocate, you will play a crucial role in helping clinicians focus on care while ensuring patients receive timely and high-quality service.

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  • Respond to inbound leads via phone and text who are seeking speech therapy services
  • Build trust and connection quickly, representing our partner practices with professionalism and empathy
  • Use proprietary tools to estimate out-of-pocket insurance costs
  • Match patients with appropriate therapists based on location, specialty, and insurance compatibility
  • Schedule evaluations and follow-ups using EHR and calendar tools
  • Maintain organized records of all communications and outcomes across multiple practices
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Required Skills & Qualifications:

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  • Excellent communication skills and a friendly, professional phone presence
  • Strong attention to detail and ability to stay organized across multiple systems
  • Tech-savvy and comfortable navigating CRMs, scheduling tools, and communication platforms
  • Availability to work weekends (Saturday & Sunday)
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Benefits:

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  • Generous PTO: Ample paid time off to rest and recharge
  • Health Coverage: HMO coverage after 3 months
  • Direct Mentorship: Grow through guidance from international industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Work and connect with professionals around the world
  • Work-Life Balance: Flexible hours that support a healthy work-life balance
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Our Recruitment Process:

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  1. Application
  2. Screening
  3. Skills Assessment
  4. Top-grading interview
  5. Client Interview
  6. Job Offer
  7. Client Onboarding

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