Intake Specialist Role

1 day ago


Cagayan de Oro, Northern Mindanao, Philippines beBeeQualification Full time ₱300,000 - ₱450,000
Legal Intake Specialist Job Description

We are seeking a highly skilled Legal Intake Specialist to join our team. This role focuses on enhancing case conversions through a voice-based intake system.

The ideal candidate will have strong communication and problem-solving skills, with the ability to work independently with minimal supervision.

  • Make outbound calls to follow up on leads from marketing campaigns, online forms, or referrals.
  • Handle inbound calls as needed to support team collaboration and workflow continuity.
  • Adhere to a structured outbound script while building rapport and handling objections.

Key Responsibilities:

  • Consistently meet daily and weekly call volume targets and conversion benchmarks.
  • Accurately capture and update client information using CRM tools.
  • Manage rejections professionally and escalate qualified leads efficiently.

Requirements:

  • Law graduates, paralegals, or candidates with experience in customer service, legal intake, or call centers are welcome.
  • Strong sense of accountability - reliable with schedules, updates, and response times.
  • Open to coaching, quick to apply feedback, and resilient under pressure.
Benefits

This role offers a unique opportunity for professional growth and development. Our team is committed to providing ongoing training and support to ensure success.



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