Senior Customer Engagement Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeMarketing Full time $90,000 - $120,000
Marketing Manager Role Overview

The Marketing Manager plays a vital role in delivering personalized, data-driven experiences that engage, convert, and retain professionals and consumers.

About the Position

This individual contributor will support and optimize marketing programs across email, push notifications, and in-app messaging.

Main Responsibilities:
  • Manage and optimize marketing programs across email, push, and in-app messaging.
  • Execute A/B tests and experimentation to improve campaign performance and customer engagement.
  • Analyze campaign performance metrics, identify trends, and provide actionable insights to refine messaging, timing, and targeting.
  • Support the development and refinement of campaign ideas, working closely with creative and technical teams.
  • Implement audience segmentation strategies to personalize customer journeys.
  • Deploy and optimize campaigns with limited guidance, proactively identifying inefficiencies and improving processes.
  • Contribute to marketing strategy discussions and support campaign planning and execution.
  • Review dashboards, summarize results, and use data to inform decision-making and strategy adjustments.
  • Manage small projects or process improvements, proactively anticipating challenges and taking ownership of deliverables.
Key Requirements:
  • 3-5 years of experience in Marketing, CRM, or related marketing roles.
  • Hands-on experience managing marketing campaigns, including email, push, and in-app messaging.
  • Strong understanding of audience segmentation, personalization, and marketing best practices.
  • Experience running A/B tests and using data-driven insights to optimize campaigns.
  • Strong analytical skills, with the ability to interpret campaign performance metrics and recommend optimizations.
  • Ability to manage multiple projects and deadlines in a fast-paced, collaborative environment.
  • Proactive problem-solver with attention to detail and a continuous improvement mindset.
  • Strong communication skills, with the ability to present insights and recommendations clearly to stakeholders.

  • Customer Engagement Specialist

    2 days ago

    Manila, National Capital Region, Philippines beBeeEngagement Full time ₱50,000 - ₱70,000

    About the RoleWe are seeking a highly organized and personable Customer Engagement Specialist to help convert inbound leads into booked evaluations for partner speech therapy practices.Key responsibilities include responding to inbound leads via phone and text who are seeking speech therapy services. Building trust and connection quickly, representing our...

  • Customer Engagement Expert and Support Specialist

    2 days ago

    Manila, National Capital Region, Philippines beBeeTrainer Full time ₱5,000,000 - ₱7,000,000

    Job TitleCustomer Engagement Trainer and QA Specialist.Job Description:The primary role of this position is to provide expert training and support to personnel in various delivery areas, ensuring they possess a deep understanding of procedures, processes, products, and client training. This involves delivering high-quality coaching, feedback, and training...

  • Senior Engagement Specialist

    3 days ago

    Manila, National Capital Region, Philippines EDGE Tutor International Full time ₱104,000 - ₱130,878 per year

    About the RoleAt EDGE Tutor, our people are at the heart of what we do. We are looking for a Senior Engagement Specialist who will take the lead in designing, planning, and executing activities that bring our community together. This role requires creativity, organization, and the ability to align engagement initiatives with our culture while ensuring they...

  • Engage with Customers as a Key Member of Our Team

    6 days ago

    Manila, National Capital Region, Philippines beBeeSpecialist Full time ₱150,000 - ₱250,000

    Customer Engagement SpecialistWe are seeking a highly motivated and energetic Customer Engagement Specialist to join our team.This role is focused on engaging leads, taking notes, following up consistently, and driving conversations forward. Our ideal candidate will be able to use scripts effectively while also adapting in real-time conversations.The...

  • Senior Customer Engagement Strategist

    6 days ago

    Manila, National Capital Region, Philippines beBeeCustomerEngagement Full time ₱800,000 - ₱1,200,000

    Job SummaryThe Customer Engagement Team Lead is responsible for overseeing the customer engagement strategy, ensuring seamless interactions between customers and internal teams.This role involves driving activities related to shared services operations, providing trainings to users, and supervising Shared Services Managers to deliver results within agreed...

  • Operational Training Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeEngagement Full time ₱800,000 - ₱1,200,000

    Mid-Senior Level Training & Engagement SpecialistWe are seeking a skilled professional to assume a key role in our operations training and engagement initiatives.Key Responsibilities:Develop and execute comprehensive training materials, working closely with the lead to identify training gaps and opportunities across all operational functions.Collaborate with...

  • Senior Engagement Manager

    3 days ago

    Manila, National Capital Region, Philippines Salesforce Full time $104,000 - $130,878 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Marketing Data Analyst

    16 hours ago

    Manila, National Capital Region, Philippines beBeeRetention Full time ₱3,200,000 - ₱5,200,000

    Our ideal candidate is a highly analytical and detail-oriented Marketing Specialist with a strong foundation in data research and analysis.Job Description:We are seeking a talented professional to join our team as a Marketing Specialist. In this role, you will play a key part in the development of marketing campaigns by conducting thorough research and...

  • Customer Engagement Team Lead

    6 days ago

    Manila, National Capital Region, Philippines Capgemini Full time

    OverviewJoin to apply for the Customer Engagement Team Lead role at CapgeminiJob Description: The Industrialization Shared Services Professional builds and packages asset services while being responsible for mutualization of resources and means to do it. They also perform run and provide support on deployed assets services, as per agreed SLAs and economics....

  • Community Engagement Specialist

    11 hours ago

    Manila, National Capital Region, Philippines Bon Secours Mercy Health Full time ₱104,000 - ₱130,878 per year

    Bon Secours Mercy Health is hiring a Full time Community Engagement Specialist role in Taguig, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: AfternoonTuesday: AfternoonWednesday: AfternoonThursday: AfternoonFriday: AfternoonSaturday: AfternoonSunday: Afternoon* Recruitment marketing, corporate events...