
Human Resource Specialist
2 days ago
Job Overview
">An HR professional with a broad range of responsibilities, focused on ensuring the smooth operation of an organization's human resources functions.
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- Handle employee inquiries and concerns related to HR policies, payroll, benefits, and compliance in a timely and professional manner.">
- Resolve employee grievances through active listening, empathy, and effective conflict resolution skills.">
- Maintain accurate records of daily HR cases, track resolution times, and implement process improvements for enhanced efficiency.">
- Ensure seamless onboarding experiences by conducting pre-boarding activities, organizing orientation sessions, assigning mentors, and tracking progress during the probation period.">
- Develop and implement engagement strategies to boost employee morale and retention rates.">
- Design and deliver training programs to equip new joiners with the necessary skills and knowledge for success.">
- Manage payroll and benefits processes, including health insurance, leave, and retirement benefits, while maintaining compliance with relevant regulations.">
- Stay up-to-date with local laws and ensure adherence to HR policies and procedures.">
- Collect and analyze HR metrics, prepare leadership reports, and use data-driven insights to inform decision-making.">
- Audit daily HR cases to identify trends, implement best practices, and maintain compliance documentation.">
- Develop and update Standard Operating Procedures (SOPs) for HR functions, document workflows, and train staff on adherence.">
- Continuously monitor and improve HR processes, automating repetitive tasks, and implementing changes to enhance efficiency and productivity.">
Requirements
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- Bachelor's Degree in Human Resources or a related field.">
- At least 2 years of experience in operations or a related field.">
- Proficiency in HR Management Systems (HRMS) and HR analytics tools.">
- Knowledge of payroll and benefits platforms, as well as employment laws and compliance.">
- Data analysis and reporting skills using Excel or similar tools.">
- Process documentation and SOP creation expertise.">
- Proficiency in audit and compliance tracking, project management, and strong interpersonal and communication skills.">
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