Client Portfolio Optimization Associate Manager

3 hours ago

Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full time

The Role:

Process Architect

As a Process Architect at TASQ Staffing Solutions, you will be responsible for developing and managing the processes required to execute the Relationship Management offering. This role is critical in developing the 'how' of the offering and working closely with the Offering Leads and Advisors who are responsible for the 'why' and 'what.'

You will:

  • Collaborate with Market and Market Unit Leads in Sales Excellence to manage their portfolio by providing trustworthy advice.
  • Help the Service Offering Lead and Service Process Architect Manager design and implement a smooth process to onboard our acquisitions and assess their performance regularly.
  • Assist the Service Process Architect Manager in developing, executing, and improving the processes of your assigned service offering.
  • Effectively handle day-to-day processes.
  • Contribute to efforts of the CPM, Application Architecture, Analytics, and Change Management teams to encourage stakeholders to use the available processes, tools, and training.
  • Participate in feedback gathering efforts to enhance service offerings.

Requirements:

  • Minimum of 5 years of experience, with a proven track record in supporting and enhancing business services/processes.
  • English language fluency (oral and written).
  • A record of successfully managing programs in a demanding environment; with a background in Business Development.
  • Experience balancing multiple stakeholders internal and external, across functions.
  • Passion for technology and innovation.
  • Strategic thinking and business acumen.
  • Knowledge and advanced Excel and PowerBI.

Good to Have:

  • Prior sales experience.

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