Technical Service Advocate

3 days ago


Mandaluyong City, National Capital Region, Philippines beBeeTechnical Full time $7,200 - $7,800
Job Title: Technical Support Consultant

As a technical support consultant, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:
  • Provide technical support via calls, chats, and emails to resolve customer inquiries.
  • Resolve complex technical issues by gathering data and working with developers and other departments.
  • Maintain accurate knowledge of client products and services.
  • Ensure the secure handling of sensitive customer information.
Required Skills and Qualifications:
  • Excellent English communication skills (C1 level or higher).
  • Previous experience in tech support, desktop support, or a similar role is essential.
  • Strong analytical and problem-solving skills, attention to detail.
  • Basic understanding of networking and cybersecurity fundamentals.
Preferred Qualifications:
  • Experience with CRM systems such as Zendesk.
  • Collaboration with engineering teams.
  • Degree in computer science or information technology.


  • Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time $18,000 - $24,000

    At Traackr, we are seeking a dedicated professional to join our team as a Customer Experience Advocate. This role is ideal for individuals who possess excellent communication skills, a passion for technology, and the ability to tailor their approach to meet the unique needs of our clients. The successful candidate will be responsible for providing...


  • Makati City, National Capital Region, Philippines KMC Solutions Full time $40,000 - $60,000 per year

    Make your next big career move by applying as KMC Solutions' next CUSTOMER SUPPORT ADVOCATECustomer Service Advocates have a critical role on Zenni's award-winning Customer Service team. This role supports Zenni's global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of Zenni...


  • Mandaluyong City, National Capital Region, Philippines MedRisk LLC Full time $40,000 - $60,000 per year

    Position SummaryAs a Customer Advocate, you will be supporting communication between MedRisk/SPNet's network providers and referring adjusters and nurse case managers. You will report to the Customer Advocate Team Lead and/or Supervisor to help strengthen MedRisk/SPNet's referral process, ensuring efficient workflow, while increasing customer satisfaction....


  • Mandaluyong City, National Capital Region, Philippines MedRisk LLC Full time $104,000 - $130,878 per year

    Position SummaryThe Patient Advocate is responsible for retaining client loyalty and referrals by consistently delivering clear, efficient and valuable support to all callers while providing communication with Adjusters and Nurse Case Managers in order to establish a best-in-class customer experience.The Patient Advocate is further responsible for lending...


  • Quezon City, National Capital Region, Philippines beBeeSupport Full time ₱2,500,000 - ₱5,000,000

    Job Summary:The Software Support Specialist II plays a key role in ensuring exceptional customer experience by providing timely and effective support to partners. This position requires strong technical expertise, excellent communication skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:Provide high-quality...


  • Quezon City, National Capital Region, Philippines beBeeSupport Full time $900 - $10,800

    At the forefront of delivering exceptional support, we seek a diligent and agile professional to take on the role of Customer Service Advocate. In this dynamic position, you will be responsible for navigating multiple customer channels while providing expert assistance.Key Responsibilities:Manage a high volume of phone calls, live chats, and emails with...


  • Mandaluyong City, National Capital Region, Philippines beBeeCareer Full time $72,000 - $123,000

    Mandarin Technology Support: A Career OpportunityJob OverviewThis role involves providing technical assistance to clients in Mandarin and English. As a member of the Treasury Services Solution Center, you will be part of a global team responsible for delivering 24/7 support services for transaction initiation and reporting.Key ResponsibilitiesRespond to...


  • Caloocan City, National Capital Region, Philippines beBeeService Full time A$24,000 - A$30,000

    Job OverviewWe are seeking a skilled Customer Service Advocate to join our team. In this role, you will be responsible for delivering exceptional customer service via email and live chat.Main Responsibilities:Manage orders, returns, refunds, shipping, and administrative updates with accuracy.Provide timely resolutions to customer inquiries and...


  • Makati City, National Capital Region, Philippines KMC Solutions Full time ₱500,000 - ₱1,000,000 per year

    Make your next big career move by applying as KMC Solutions' next E-COMMERCE CUSTOMER SERVICE ADVOCATECustomer Service Advocates have a critical role on Zenni's award-winning Customer Service team. This role supports Zenni's global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of...


  • Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱250,000

    Job DescriptionWe are seeking a skilled Customer Support Representative Entry Level to join our dynamic team. The ideal candidate will possess excellent communication skills and be proficient in English, both written and verbal.This role involves providing exceptional customer service and support to valued clients via phone, email, and other communication...