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Help Desk Engineer

1 week ago

Manila, National Capital Region, Philippines Infor Inc. Full time

Job Title: Help Desk Engineer

We are seeking an experienced Help Desk Engineer to join our team. As a critical member of our support team, you will be responsible for providing timely and effective support for our products.

Key Responsibilities:
  • Responding to customer inquiries and resolving technical issues.
  • Collaborating with internal teams to identify and resolve root causes of issues.
Requirements:

The ideal candidate will have:

  • A degree in Engineering or a related field.
  • Proven experience in technical support and customer service.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.