Customer Service Leadership Role
6 days ago
We are seeking a seasoned Customer Support Specialist to spearhead and manage our customer service function, delivering high-quality support experiences to clients and partners.
- Elevate and refine customer service standards to align with business objectives and customer expectations.
- Maintain and analyze customer service metrics to pinpoint areas for improvement, drive team performance, and report insights to leadership.
- Resolve escalated customer issues and complaints with professionalism and urgency, ensuring timely resolution and customer satisfaction.
- Promote a culture of excellent customer service within the organization.
- Develop and implement customer-centric strategies to enhance the overall customer experience.
- Analyze and improve customer service processes to optimize efficiency and effectiveness.
- A minimum of 6 years of experience in customer service, including at least 2 years in a managerial or team lead role.
- Proven expertise in customer service practices and customer journey management.
- Previous experience in the tech or SaaS industry is highly desirable.
The ideal candidate will possess exceptional problem-solving skills, a proactive approach to resolving customer challenges, and strong communication and interpersonal skills to build rapport with customers and collaborate effectively with internal teams.
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Customer Service Leadership Position
6 days ago
Sorsogon, Bicol, Philippines beBeeLeadership Full time ₱33,500 - ₱38,500About the RoleThis is a leadership position that oversees customer service teams.
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Senior Accounting Leadership Role
6 days ago
Sorsogon, Bicol, Philippines beBeeAccounting Full time $100,000 - $120,000Senior Accounting Leadership RoleAbout the JobThe Senior Accounting Leadership role is a critical position within our organization. As a key member of the accounting team, you will be responsible for providing high-level support to senior management and leading the day-to-day operations of the GL accounting team.The ideal candidate will have superior...
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Technical Leadership Role
6 days ago
Sorsogon, Bicol, Philippines beBeeSoftwareEngineer Full time $100,000 - $140,000Job Description:We are seeking a highly skilled Senior Software Engineer to join our team. As a key member of our engineering department, you will be responsible for designing, developing, and implementing software solutions that meet business needs.Key responsibilities include developing high-performance applications with a focus on coding, caching...
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Engineering Leadership Role
6 days ago
Sorsogon, Bicol, Philippines beBeeLeadership Full time $150,000 - $200,000Lead Technical Engineering TeamWe are seeking a Senior Engineering Manager to lead our team in delivering exceptional technical results.Drive the success of our engineering team by applying sound engineering principles and hands-on leadership.Collaborate with cross-functional teams to define the vision and strategy for our technology.Engage with other teams...
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Remote Customer Service Agent Role
6 days ago
Sorsogon, Bicol, Philippines beBeeCustomerService Full time ₱250,000 - ₱350,000Customer Service Representative OpportunityWe are seeking a dedicated and experienced Customer Service Representative to support our customer service initiatives. As a key member of our team, you will play a crucial role in providing exceptional service that exceeds customer expectations.Key responsibilities include:Responding to customer inquiries via...
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Customer Service Team Lead
5 days ago
Sorsogon, Bicol, Philippines beBeeCustomerService Full time ₱4,000,000 - ₱5,500,000Job Title: Customer Service Team Lead Are you a people leader with customer service experience? Do you enjoy building and leading high-performing teams? Join our organization as a Customer Service Team Lead and be responsible for leading a team of customer support agents. Key Responsibilities:Develop and implement training programs to enhance agents'...
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Chief Customer Service Officer
5 days ago
Sorsogon, Bicol, Philippines beBeeLeadership Full time ₱3,500,000 - ₱5,000,000Customer Service Leadership OpportunityElevate Your Career as a Customer Service Team LeadWe are seeking a seasoned customer service professional to drive excellence in our e-commerce support teams. As a results-driven leader, you will foster a culture of exceptional service and operational efficiency.Key QualificationsMinimum 3 years of leadership...
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Customer Service Liaison
6 days ago
Sorsogon, Bicol, Philippines beBeeConcierge Full time ₱800,000 - ₱1,500,000Job Description:We are seeking a highly skilled and organized professional to join our team as a Customer Support Concierge. As the first point of contact for customers, you will be responsible for greeting customers in the lobby, routing them to a team member, answering video calls, chats, and rerouting customers to team members.The ideal candidate will...
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Customer Service Team Leader
6 days ago
Sorsogon, Bicol, Philippines beBeeCustomerService Full time ₱550,000 - ₱700,000Unlock Your Leadership Potential as a Customer Service Team LeadJob Description:As a seasoned leader, you will play a pivotal role in guiding teams toward success. Our customer support teams are looking for a results-driven leader who can motivate, mentor, and elevate their performance.Key Responsibilities:Minimum 3 years of leadership experience in a...
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Customer Service Representative
6 days ago
Sorsogon, Bicol, Philippines beBeeSupport Full time ₱964,986 - ₱1,291,771Job OpportunityWe are seeking a highly skilled customer support professional to join our organization. As the frontline voice for clients, you will play a crucial role in helping entrepreneurs and small businesses navigate business incorporation, accounting, and compliance.This is a fully remote role that requires leveraging digital tools to deliver fast,...
