Current jobs related to Ecommerce Experience Manager - Cebu City, Central Visayas - Crushvertise

  • Ecommerce Marketing Coordinator

    2 days ago

    Angeles City, Central Luzon, Philippines Hyper Future Ecommerce (Pvt) Ltd. Full time

    Social Media Manager RoleWe are seeking a highly skilled Social Media Manager to join our team at Hyper Future Ecommerce. As a Social Media Manager, you will be responsible for developing and executing social media strategies across various platforms.Key ResponsibilitiesDevelop and implement social media strategies to increase brand awareness and...

  • Ecommerce Customer Support

    1 week ago

    Cebu City, Central Visayas, Philippines XTERNITY SERVICES INC. Full time

    Position: Ecommerce Customer Support & Technical Sales SpecialistLocation: Cebu, Philippines (On-Site/Hybrid)Employment Type: Full-TimeRole OverviewWe are looking for an Ecommerce Customer Support & Technical Sales Specialist who will handle both daily eCommerce customer inquiries and proactive B2B sales outreach for our industrial ultrasonic cleaners used...

  • eCommerce Marketing Manager

    2 days ago

    Cebu City, Central Visayas, Philippines 1840 & Company Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by 1840 & Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$7.00/hr - $8.00/hrWe are looking for an eCommerce Marketing Manager to lead our digital marketing efforts.This role involves managing...

  • Ecommerce Customer Service Manager

    1 week ago

    Cebu City, Central Visayas, Philippines Crushvertise Full time

    Are You a Customer-Focused Sales Leader?We're on the lookout for a results-oriented Ecommerce Customer Service & Sales Manager who excels in delivering exceptional customer experiences and driving sales conversions. If you're an Amazon and Shopify pro with a sharp focus on Customer Satisfaction (CSAT) and conversion rates, and have familiarity with tools...

  • Ecommerce Financial Analyst

    1 day ago

    Cebu City, Central Visayas, Philippines aCommerce Full time

    As a Financial Operations Specialist at aCommerce, you will be responsible for ensuring the smooth operation of our financial processes. This includes verifying vendor invoices, logging them in Netsuite, and coordinating with vendors on any issues that may arise.Additional responsibilities include monitoring pending inventory invoices, sending reminders to...

  • Ecommerce Operations Specialist

    21 hours ago

    Angeles City, Central Luzon, Philippines Link Full time

    **Job Description:**">Ecommerce Admin Job SummaryWe are seeking a highly skilled and experienced Ecommerce Admin to join our team at Link. As an Ecommerce Admin, you will be responsible for supporting the implementation and configuration of both Connect and Webshops by using and administering content management systems.The ideal candidate will have excellent...

  • Ecommerce Operations Manager

    3 days ago

    Cebu City, Central Visayas, Philippines aCommerce Full time

    In this role, you will be responsible for overseeing the coordination of financial activities, including accounts payable, accounts receivable, and general ledger maintenance. You will work closely with the accounting team to ensure the accuracy and completeness of financial records and reports.The ideal candidate will have a Bachelor's/College Degree in...

  • Sales Support Professional

    2 days ago

    Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time

    **About the Job**Seller Support Experience (preferred)Ecommerce knowledge (preferred)We are seeking a Key Account Manager who can provide exceptional customer service and support to our clients.The successful candidate will have a strong understanding of ecommerce and sales support principles, with experience in BPO outbound/inbound calling.This role...

  • Marketing Communications Officer

    2 days ago

    Angeles City, Central Luzon, Philippines Hyper Future Ecommerce (Pvt) Ltd. Full time

    Marketing Coordinator RoleWe are seeking a highly skilled Marketing Coordinator to join our team at Hyper Future Ecommerce. As a Marketing Coordinator, you will be responsible for supporting the development and execution of marketing campaigns across various channels.Key ResponsibilitiesSupport the development and implementation of marketing...

  • Social Media and Marketing Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines Hyper Future Ecommerce (Pvt) Ltd. Full time

    Marketing Associate RoleWe are seeking a highly skilled Marketing Associate to join our team at Hyper Future Ecommerce. As a Marketing Associate, you will be responsible for developing and executing marketing campaigns across various channels.Key ResponsibilitiesDevelop and implement multi-channel marketing campaigns.Collaborate with the marketing team to...

  • Digital Marketing Assistant

    2 days ago

    Angeles City, Central Luzon, Philippines Hyper Future Ecommerce (Pvt) Ltd. Full time

    About Our TeamAt Hyper Future Ecommerce, we are committed to excellence in digital marketing. We're looking for a talented individual to join our team as a Digital Marketing Assistant.Job OverviewAs a Digital Marketing Assistant, you will be responsible for managing our social media presence, creating engaging content, and analyzing campaign performance.Key...

  • Key Account Manager

    2 days ago

    Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time

    **Job Description**Sr. Seller Support Role (Voice Skill)We are looking for a highly skilled and experienced Sales Support Professional to join our team at Quess Philippines Corporation.The ideal candidate will have a strong background in sales support, with experience in ecommerce and BPO outbound/inbound calling.This role requires excellent communication...

  • Ecommerce Business Operations Manager

    5 days ago

    Cebu City, Central Visayas, Philippines ALEPH TALENT SOLUTIONS CORPORATION Full time

    About the RoleThis Senior Website Manager position is responsible for overseeing all aspects of our online store, including website construction, continuous optimization, in-site event planning and execution, product optimization, order exceptions, customer service feedback follow-up, and data analysis.Key Responsibilities:Website Construction: Plan and...

  • Ecommerce Admin

    24 hours ago

    Angeles City, Central Luzon, Philippines Link Full time

    Ecommerce AdminReference: FEB20257925Expiry date: 03:12, Tue, 4th Mar 2025Location: Angeles CitySalary: CompetitiveBenefits: 13th month pay, HMO, government mandated benefits, allowancesJob PurposeBe responsible for supporting LINK's Connect and customer Webshop deployments into the customers businesses. To ensure efficient and timely content uploading into...

  • Financial Operations Specialist

    1 day ago

    Cebu City, Central Visayas, Philippines aCommerce Full time

    OverviewaCommerce is the largest ecommerce enabler in Southeast Asia, empowering large multinational brands with their ecommerce revolution. As a key member of our team, you will play a vital role in driving our success.Job DescriptionKey Responsibilities:Verify vendor invoices and delivery receipts, compile and collate all received documents, and coordinate...

  • Concierge Experience Manager

    2 days ago

    Bacolod City, Western Visayas, Philippines Wear The Shield Full time

    About the JobWe are seeking a skilled Concierge Experience Manager to join our team at Wear The Shield. As a Virtual Concierge Specialist, you will be responsible for delivering exceptional customer experiences and support.Key ResponsibilitiesManage client inquiries and provide timely responsesHandle escalated issues with empathy and efficiencyCollaborate...

  • Accounts Manager

    5 days ago

    Cebu City, Central Visayas, Philippines Spocket Full time

    Spocket is revolutionizing the world of eCommerce as we know it today. Because of Spocket, a mom from the United Kingdom, or a teacher from Saudi Arabia can start their own businesses with our platform.We're building something life-changing for entrepreneurs. Our goal is to help them achieve their objectives, which is why we're all here. Changing an entire...

  • Virtual Support Specialist

    3 hours ago

    Cebu City, Central Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Talent Outsourcing Channel (TORCH) Solutions is seeking a skilled Virtual Support Specialist to join our team. As a key member of our organization, you will provide exceptional support to clients, ensuring timely and effective solutions to their queries.We are looking for an individual with a strong background in customer service, possessing excellent...

  • Ecommerce Business Owner

    6 days ago

    Cebu City, Central Visayas, Philippines ALEPH TALENT SOLUTIONS CORPORATION Full time

    On-site - Cebu 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionWhat Youll Be Doing:Website Construction: Plan and design website layouts, collaborating with design and development teams to set up the website. Write compelling copy for website pages (excluding blogs and application scenario articles).Continuous Website Optimization: Partner with...

  • Client Experience Manager

    5 days ago

    Cebu City, Central Visayas, Philippines Qwrk. Full time

    CLIENT EXPERIENCE MANAGERA talented individual who loves challenges, growth, and continuous learning can thrive in this role as a Client Experience Manager.The purpose of this position is to have a very positive, hands-on leader who works hand in hand with the rest of Management to create and foster a culture of positivity, inclusivity, learning and...

Ecommerce Experience Manager

1 week ago

Cebu City, Central Visayas, Philippines Crushvertise Full time
About the Role

We're seeking a results-driven Ecommerce Customer Service & Sales Manager to lead our customer service team and drive sales conversions.

Key Responsibilities
  • Lead the Team: Inspire, manage, and develop a high-performing customer service team to deliver top-notch support and ensure every interaction drives satisfaction and results.
  • Boost Customer Satisfaction (CSAT): Monitor and improve customer happiness by resolving inquiries quickly, accurately, and with a personal touch.
  • Drive Conversion Rates: Leverage customer interactions to identify upselling and cross-selling opportunities, turning inquiries into revenue.
  • Fulfillment Operations: Ensure smooth order processing, shipping, and returns, maintaining service excellence across Amazon and Shopify platforms.
Requirements
  • Experience:
    • 5 years in customer service and fulfillment with a focus on Amazon and Shopify platforms.
    • A track record of driving sales and improving customer satisfaction.
  • Skills:
    • Proficiency in tools like Re:amaze is a strong plus.
    • Exceptional written and spoken English communication skills.
    • Strong analytical skills for tracking and improving CSAT and conversion rates.
About Crushvertise

Crushvertise is a rapidly expanding ecommerce business. We value exceptional customer experiences and strive for innovation and forward-thinking in everything we do.

What You Bring to the Table
  • A customer-first mindset with a keen eye for sales opportunities.
  • Highly organized with strong leadership skills.
  • Adaptable and thrives in a fast-paced environment.