Chief Client Experience Officer

2 weeks ago


Imus, Calabarzon, Philippines beBeeClientAdvocate Full time ₱720,000 - ₱960,000
Customer Success Manager Role

We are seeking a seasoned Client Advocate to join our team. As a Customer Success Manager, you will play a pivotal role in driving client satisfaction and ensuring our clients derive maximum value from our services.

In this critical position, you will foster strong relationships with clients and our internal teams, provide proactive support, and facilitate regular communication to build trust and ensure client success.

Key Responsibilities
  • Develop and maintain robust client relationships
  • Manage client onboarding and success initiatives
  • Cultivate client advocacy and retention strategies
  • Collect and act on client feedback for continuous improvement
Requirements
  • Proven experience in account management, relationship building, or customer success in the B2B sector
  • Strong business acumen and understanding of B2B sales cycles
  • Excellent communication and interpersonal skills to build trust and deliver exceptional client experiences
  • Self-motivated, results-driven attitude towards client success


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