Technical Support Specialist
1 week ago
This role presents an opportunity to drive impactful change while working with cutting-edge Smart Grid solutions.
Key Responsibilities:- Resolve customer support tickets and ensure timely updates
- Troubleshoot complex technical issues, including SQL, Linux, networking, and VPNs
- Collaborate with utility clients to deliver exceptional outcomes
- Provide after-hours/holiday support as required
- 4+ years' experience in SQL, production environments, and client support
- Linux OS support and network administration knowledge
- Familiarity with relational databases (Oracle/PostgreSQL)
- Strong communication and problem-solving skills
- Cloud systems, Java/JSP/jQuery knowledge, or Salesforce admin experience
- Utility industry or Smart Grid exposure
- ITIL/ITSM background
Harris is an Equal Opportunity Employer. We value diversity and consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
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