IT Service Delivery Manager
1 month ago
As an IT Service Delivery Manager at Career Professionals, Inc., you will play a pivotal role in ensuring seamless and efficient IT operations. This position involves overseeing the management and resolution of incidents and problems, with the ultimate goal of minimizing disruptions to business activities.
About the RoleThis is a crucial position that requires a strategic thinker who can facilitate Root Cause Analysis discussions, track problem actions, and drive Continuous Service Improvement initiatives. You will lead and facilitate the major incident management process, serving as a single point of contact for all parties involved, including service owners, technical experts, vendors, customers, and senior management.
Duties and Responsibilities- Coordinate incident response, communication, escalation, resolution, and post-incident review activities to ensure effective and efficient handling of incidents
- Collaborate with cross-functional teams to identify areas for improvement and implement solutions to enhance IT services
- Monitor and measure the performance of Incident Management & Problem Management, providing insights on how to improve these processes
- Provide training and guidance to Technology & Transformation team members on ITSM processes and tools
We offer a competitive salary of approximately $85,000 per year, commensurate with experience. In addition to a comprehensive benefits package, we provide opportunities for professional growth and development.
-
IT Service Delivery Manager
2 weeks ago
Makati City, National Capital Region, Philippines Career Professionals, Inc. Full timeAbout Career Professionals, Inc.Career Professionals, Inc. is a dynamic organization that prides itself on delivering high-quality IT services to its clients. We are committed to providing exceptional support and ensuring minimal disruption to our business operations.Job SummaryWe are seeking an experienced Incident & Problem Management Lead to join our...
-
Route Optimizer and Delivery Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Service Partners Inc. Full timeAt Service Partners Inc., we are seeking a highly skilled Route Optimizer and Delivery Specialist to join our team. As a key member of our delivery team, you will play a vital role in ensuring the efficient and expedient delivery of items to specified recipients or locations.The primary responsibility of this role is to plan and optimize delivery routes to...
-
Makati City, National Capital Region, Philippines Topserve Service Solutions Inc. Full timeWe are Topserve Service Solutions Inc., a reputable organization seeking a skilled and reliable Courier Delivery Specialist to join our team.As a Courier Delivery Specialist, you will play a critical role in ensuring timely and safe delivery of items to various locations within the Ortigas-Pasig area.We require an individual with a high school diploma and a...
-
Logistics Delivery Specialist
3 weeks ago
Makati City, National Capital Region, Philippines Topserve Service Solutions Inc. Full timeAbout Us">Topserve Service Solutions Inc. is a reputable company that values professionalism and reliability.">Salary">The estimated salary for this role is PHP 25,000 - PHP 35,000 per month, depending on experience.">Job Description">We are seeking a detail-oriented and skilled Logistics Delivery Specialist to join our team. As a Logistics Delivery...
-
Logistics and Delivery Specialist
1 month ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeJob OverviewWe are seeking a skilled Logistics and Delivery Specialist to join our team at TOPSERVE SERVICE SOLUTION, INC.
-
Makati City, National Capital Region, Philippines John Clements Recruitment Inc. Full timeWe are seeking an experienced IT Service Delivery Manager to lead our offshore development center in the Philippines. As a key member of our team, you will be responsible for managing a large team of developers and ensuring the successful delivery of software projects.The ideal candidate will have a minimum of 10 years of experience in delivery management,...
-
Global Service Delivery Lead
1 month ago
Makati City, National Capital Region, Philippines Avaloq Full timeAvaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries. As a Global Service Delivery Lead, you will be responsible for managing all major issues and coordinating activities with relevant stakeholders. Your key tasks include acting as the first escalation point for complex service delivery issues, supporting...
-
IT Service Delivery Manager
3 weeks ago
Makati City, National Capital Region, Philippines Career Professionals, Inc. Full timeAbout Career Professionals, Inc.We are a leading provider of IT services, dedicated to delivering high-quality solutions to our clients. Our team is passionate about making a difference in the industry, and we're looking for talented professionals to join us on this journey.SalaryThe salary range for this position is between $85,000 - $115,000 per annum,...
-
Global Service Delivery Lead
1 week ago
Makati City, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob OverviewSolid Lyndelle Manpower Services Inc. is a leading provider of professional services, and we are currently seeking a skilled Global Service Delivery Lead to join our team.About the RoleThe Global Service Delivery Lead will be responsible for overseeing the Virtual Resource Hub team, ensuring the delivery of high-quality services to internal and...
-
Delivery Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Full timeNeksjob is seeking a skilled Delivery Service Representative to join our team.About the RoleWe are looking for a highly motivated and customer-focused individual to provide exceptional delivery services to our clients. As a key member of our team, you will be responsible for ensuring seamless order fulfillment and delivering top-notch customer...
-
Technical Support Manager
2 weeks ago
Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the Role">As a Technical Support Manager at TASQ Staffing Solutions, you will be responsible for leading a team of technical support professionals to deliver exceptional service to our clients. We are looking for an experienced and skilled leader who can drive team performance, ensure high-quality service delivery, and build strong relationships with...
-
Service Delivery Expert
1 month ago
Makati City, National Capital Region, Philippines NEZDA Technologies, Inc. Full timeNEZDA Technologies, Inc. Job OpportunityWe are seeking highly skilled professionals to fill the role of Service Delivery Expert in our Makati site.About NEZDA Technologies, Inc.As a reputable organization, we provide top-notch facilities and opportunities for growth and development.Salary Package:The compensation package includes a salary range of ₱19,000...
-
Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Philippines Inc. Full timeAbout Us">Compliant Business Processing Philippines Inc. is a leading provider of business processing solutions in the country.">Our Team">We are looking for a highly skilled and experienced Operations Manager to join our team. The successful candidate will be responsible for overseeing the delivery of service results, communicating team status and tasks...
-
Service Delivery Specialist
1 month ago
Quezon City, National Capital Region, Philippines Grains Innovation and Solutions Co., Inc. Full timeJob SummaryWe are seeking a highly skilled Service Coordinator to join our team at Grains Innovation and Solutions Co., Inc. in QUEZON CITY. As a key member of our service delivery team, you will play a crucial role in ensuring seamless execution of our services.About the RoleThe successful candidate will be responsible for planning and coordinating the...
-
Route Delivery Specialist
3 weeks ago
Makati City, National Capital Region, Philippines Ergo Contract Phil Inc. Full timeAbout the RoleErgo Contract Phil Inc. is seeking a highly organized and detail-oriented individual to join our team as a Route Delivery Specialist.Job DescriptionWe are looking for someone who can effectively manage their time, prioritize tasks, and maintain a safe working environment while delivering parcels to various locations.You will be responsible for...
-
Technical IT Service Delivery Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeJob OverviewA Senior Technical IT Service Delivery Specialist position is available at Nityo Infotech Services Philippines Inc. in Quezon City for a role focused on IT service delivery and engineering.
-
Service Delivery Expert
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeAbout NeksjobNeksjob is a leading organization that provides exceptional customer service to its clients. Our team of professionals is dedicated to delivering top-notch service that exceeds expectations.Job OverviewWe are seeking an experienced Service Delivery Expert to join our team in Mandaluyong. This role will involve handling incoming calls from...
-
Logistics Delivery Specialist
3 weeks ago
Makati City, National Capital Region, Philippines SOURCETECH SOLUTIONS INC. Full timeCompany OverviewSourcetech Solutions Inc. is a leading provider of innovative solutions and services.Job Title: Logistics Delivery SpecialistEstimated Salary: ₱30,000 - ₱50,000 per monthLocation: Makati CityAbout the RoleWe are seeking an experienced and reliable individual to join our team as a Logistics Delivery Specialist. In this role, you will be...
-
Logistics Delivery Associate
1 month ago
Makati City, National Capital Region, Philippines Excelsource Multi-purpose Cooperative Full timeCompany Overview: Excelsource Multi-purpose Cooperative is a leading provider of logistics and delivery services in Metro Manila.Salary: PHP 25,000 - 30,000 per month, depending on experience.Job Description: As a Utility Messenger, you will be responsible for delivering packages and documents to various locations within Metro Manila. You will need to have a...
-
Technical Service Manager
3 weeks ago
Makati City, National Capital Region, Philippines Career Professionals, Inc. Full timeWe are seeking a highly skilled Technical Service Manager to join our team at Career Professionals, Inc. This is a rewarding opportunity for an experienced professional to lead our customer support function and drive business growth.Job Description:The successful candidate will be responsible for managing the delivery of technical services, maintaining...