Technical Support Specialist and Problem Solver
2 weeks ago
Job Summary:
We are seeking a highly skilled Technical Support Specialist and Problem Solver to join our team at BEST CAREERS AND OPPORTUNITIES. As a key member of our operations team, you will be responsible for providing exceptional technical support to our clients, resolving issues efficiently, and ensuring excellent customer experience.
Key Responsibilities:
- Provide technical support to clients via phone, email, and other communication channels
- Resolve client issues in a timely and professional manner
- Document and analyze call logs to identify trends and prevent future problems
- Collaborate with team leaders to brainstorm training themes and learning issues
- Participate in product trainings to stay current with product features and updates
Requirements:
- College graduate or undergraduate with 4 semesters completed without back subjects
- Experience in call center or healthcare will be an advantage
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
How to Apply:
If you are a motivated and detail-oriented individual with a passion for delivering excellent customer service, please submit your application, including your full name, job title, and active email address.
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