Technical Support Specialist

1 day ago


Manila, National Capital Region, Philippines Caldwell Communications Full time
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team at Caldwell Communications.

Key Responsibilities:

  • Provide exceptional customer service and support to clients via phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Stay up-to-date with industry trends and best practices to continuously improve support services.

Requirements:

  • High school diploma or equivalent required; college degree preferred.
  • Excellent communication and problem-solving skills.
  • Previous experience in a customer-facing role or BPO industry a plus.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

Apply now to become a part of our growing team and enjoy a work-life balance.



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