Technical Support Specialist

2 weeks ago


Manila, National Capital Region, Philippines Neksjob Corporation Full time

Job Description:


We are seeking a highly skilled Technical Support Specialist to join our team at Neksjob Corporation.


Key Responsibilities:



  • Provide technical support to clients, identifying and solving issues within multiple components of critical business systems.
  • Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.
  • Ensure timely resolution of issues by prioritizing and managing multiple tasks effectively.
  • Maintain accurate documentation of all support activities and communicate technical findings effectively to stakeholders.

Requirements:



  • Expertise in Software Product & Platform Interface & API Engineering.
  • Proficiency in Mandarin.
  • Experience in Android Application Development.
  • Strong understanding of software development life cycle and software engineering principles.
  • Experience in troubleshooting and resolving complex technical issues.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize and manage multiple tasks effectively.

Additional Information:



  • The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.
  • Minimum 1 year(s) of experience is required.

Location: Manila office.


This is a challenging role that requires a strong technical background and excellent communication skills. If you are a motivated and detail-oriented individual who is passionate about software engineering, we encourage you to apply.



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