Technical Support Specialist
2 weeks ago
Job Description:
We are seeking a highly skilled Technical Support Specialist to join our team at Neksjob Corporation.
Key Responsibilities:
- Provide technical support to clients, identifying and solving issues within multiple components of critical business systems.
- Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.
- Ensure timely resolution of issues by prioritizing and managing multiple tasks effectively.
- Maintain accurate documentation of all support activities and communicate technical findings effectively to stakeholders.
Requirements:
- Expertise in Software Product & Platform Interface & API Engineering.
- Proficiency in Mandarin.
- Experience in Android Application Development.
- Strong understanding of software development life cycle and software engineering principles.
- Experience in troubleshooting and resolving complex technical issues.
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks effectively.
Additional Information:
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.
- Minimum 1 year(s) of experience is required.
Location: Manila office.
This is a challenging role that requires a strong technical background and excellent communication skills. If you are a motivated and detail-oriented individual who is passionate about software engineering, we encourage you to apply.
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