Client Services Manager
4 days ago
We're seeking a highly motivated Client Services Manager to oversee the development and maintenance of client relationships
About the Position- You'll be responsible for managing a portfolio of clients and ensuring their needs are met through effective communication and strategic planning.
- Collaborate with internal teams to deliver high-quality products and services that exceed client expectations.
Key Responsibilities:
- Develop and implement customized solutions to meet client needs and objectives.
- Build and maintain strong relationships with clients through regular communication and proactive issue resolution.
- Analyze client data to identify opportunities for growth and implement strategies to achieve success.
- Provide regular updates on account performance and suggest improvements to optimize results.
- Work collaboratively with sales, marketing, and customer support teams to promote a culture of excellent customer service.
- Bachelor's degree in Business, Marketing, Communications, or a related field is preferred.
- Minimum 3 years of experience in a related field, such as Account Management or Sales.
- Excellent communication and interpersonal skills are essential for success in this role.
- Ability to manage multiple accounts and prioritize tasks efficiently.
- Strong analytical and problem-solving skills will enable you to navigate complex client situations.
- Proficiency in CRM software and Microsoft Office Suite is necessary for data analysis and reporting.
About Our Mission
At MAKE OVER EXPERTS SALON, we're dedicated to delivering exceptional service and driving business growth. Our mission is to foster a culture of excellence and innovation that benefits both our clients and our team members.
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