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Client Relationship Manager
2 weeks ago
This is an exciting opportunity to join Premier Heavy Equipment Inc as a Client Relationship Manager. We are looking for a highly motivated individual who can effectively handle customer inquiries, resolve issues, and build strong relationships with clients.
- Prioritize and manage multiple tasks, such as maintaining client communication, resolving issues, and conducting price and contract negotiations.
- Provide exceptional customer service by addressing client concerns through phone calls and ensuring timely resolution of issues.
- Collaborate with internal teams to ensure seamless delivery of customer service operations.
- Stay up-to-date with industry developments and best practices to maintain high levels of customer satisfaction.
To succeed in this role, you will require:
- A Graduate degree from any four (4) year course or business-related course.
- At least 3 years of experience in handling after-sales concerns.
- Proficient in MS Office Application.