Enterprise Customer Advocate

2 days ago

Cavite City, Calabarzon, Philippines beBeeSuccess Full time ₱4,000,000 - ₱8,000,000
Customer Success Role Overview

This position is a key role within our organization, requiring an individual to act as a champion for our enterprise customers. The successful candidate will be responsible for developing and maintaining relationships with customers, driving value through our products and services.

Key Responsibilities:
  • Lead the development of joint customer success plans, value plans, and other essential customer assets.
  • Conduct regular customer meetings and maintain a regular monthly and quarterly cadence.
  • Partner with sales teams, services teams, and partners to ensure success of Dayforce opportunities.
  • Demonstrate strong customer management skills, combined with passion and strength for building executive-level customer relationships.
  • Prepare and present business proposals, analyze commercial data, and make commercially sustainable recommendations.
Requirements:
  • 7+ years' experience in a customer-facing role or equivalent combination of education and related experience.
  • Foundational knowledge of customer success in SaaS industry, HR tech, or Payroll industry.
  • Ability to build relationships with stakeholders across the business internally and externally.
  • Executive presence, confidence, and credibility.
  • Excellent communication skills in English, written and verbal.
  • Proficiency in using MS Office, Salesforce CRM, or similar tool.
What We Offer:

We are an equal opportunity employer and consider all individuals unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

We offer excellent time away from work programs, comprehensive wellness initiatives, and recognition through competitive pay and benefits.

We provide opportunities for you to thrive both in your career and personal life.

Notice:

Fraudulent Recruiting: Beware of fraudulent recruiting. Legitimate contacts will use a valid email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process.

  • Senior Enterprise Client Advocate

    2 days ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerSuccess Full time $100,000 - $120,000

    Job Title: Customer Success ManagerThis role is a key position for championing enterprise customers. The successful candidate will assume a strategic role as a trusted advocate, driving quantifiable value to our clients through our products and services.

  • Enterprise Client Advocate

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeClient Full time ₱800,000 - ₱1,300,000

    Job Title: Enterprise Client AdvocateWe are seeking an experienced Client Success Specialist to join our team. This role is focused on providing exceptional support to enterprise-level clients, ensuring they receive consistent, high-quality attention that strengthens relationships and drives retention.About the Role:This Client Success Specialist will work...

  • Customer Advocate

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeCustomerAdvocate Full time $40,000 - $80,000

    About This RoleWe are seeking a highly skilled Customer Advocate to join our team. The ideal candidate will be responsible for fostering strong relationships with our customers, providing exceptional support and guidance, and driving business growth through strategic partnerships.This is a unique opportunity to make a real impact and contribute to the...

  • Customer Service Advocate

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeCustomerService Full time ₱35,000 - ₱50,000

    About the RoleWe are seeking a dedicated and detail-oriented Customer Service Advocate to join our team.This is an exciting opportunity for individuals who enjoy interacting with customers, resolving issues, and providing exceptional service.The ideal candidate will possess strong communication skills, be able to work independently, and have a passion for...

  • Enterprise Client Success Specialist

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeClient Full time ₱800,000 - ₱1,300,000

    Job Title: Enterprise Client Success Specialist">This is a remote opportunity focused on delivering exceptional client experience and ensuring smooth management of day-to-day client order experience.Key Responsibilities:Manage daily communications with clients, responding quickly to their requests, questions, and needs.Work directly with clients and act as a...

  • Customer Service Advocate

    2 days ago

    Antipolo City, Calabarzon, Philippines beBeeCustomer Full time $45,000 - $55,000

    Job Title:A Customer Service Advocate is responsible for delivering a superior customer experience by providing timely and effective support via multiple channels.

  • Bilingual Customer Advocate

    2 days ago

    Paranaque City, Calabarzon, Philippines beBeeCustomer Full time $40,000 - $60,000

    Job Title:Bilingual Customer AdvocateAbout the RoleWe're looking for a skilled and empathetic individual to join our team as a Bilingual Customer Advocate. In this role, you'll have the opportunity to make a meaningful impact on customers' lives by providing exceptional support in both French and English.Key ResponsibilitiesProvide timely and friendly...

  • Healthcare Service Advocate

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeHealthcare Full time ₱600,000 - ₱1,000,000

    Job Title: Healthcare Service AdvocateAbout the RoleThis is a unique opportunity to work as a Healthcare Service Advocate. In this role, you will be responsible for delivering exceptional customer experiences by providing timely and effective solutions to customer inquiries.Key ResponsibilitiesYou will be the primary point of contact for customers seeking...

  • Business Customer Relationship Manager

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeCustomer Full time $120,000 - $150,000

    Enterprise Customer Success ManagerWe are seeking an experienced Enterprise Customer Success Manager to join our growing Customer Success team. Our mission is to reduce risk and churn, facilitate product adoption, and support expansion within existing accounts.As a key member of our team, you will develop trust with customers, understand their objectives,...

  • Customer Experience Advocate

    16 hours ago

    Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱18,000 - ₱24,000

    **Job Title: Customer Experience Advocate**We are seeking a highly skilled and passionate customer service representative to join our team as a Customer Experience Advocate. This role requires excellent communication skills, a passion for technology, and the ability to resolve complex technical issues with ease.The ideal candidate will be responsible for...