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Commercial Relationship Manager

1 week ago

Pasig, National Capital Region, Philippines S&P Global, Inc. Full time
About the Role:

In this exciting role as an Associate Commercial Manager, you will play a critical part in the success of Commodity Insights client retention initiatives.

As a member of the Primary Accounts team in Manila, you will be responsible for retaining both clients and your bank portfolio, as well as identifying new opportunities through multi-touch retention process for closing or passing to regional sales teams.

Responsibilities include:

  • Proactive outreach to contact clients and discuss current services, client needs, complementing products, and required service follow-up
  • Introduce and position new product packages specifically designed for Primary Accounts
  • Managing incoming calls and emails for assigned accounts via Customer Care and the commodity insights website
  • Set-up and provide training as needed in coordination with the sales specialists and support team
  • Contact all newly added contract users to introduce them to the products
  • Discover and diagnose possible up-sell / cross-sell opportunities. Assist with product demos and meeting scheduling of the assigned accounts as collaborative opportunities arise
  • Develop and execute strategic plans to meet or exceed sales targets

The successful candidate will have strong communication skills, be results-driven, and have a positive attitude, with a willingness to work EMEA hours and in Pasig City.