Sales Fulfillment Coordinator

1 day ago

Cavite City, Calabarzon, Philippines beBeeOrderManagement Full time ₱5,000,000 - ₱8,000,000
Job Overview

The Order Management Specialist will be responsible for handling order processing activities, including software and hardware fulfillment. This role requires collaboration with the sales team to build quotes and process orders in a timely manner.

Main Responsibilities:
  • Develop a thorough understanding of the end-to-end quote-to-cash process, focusing on order management to billing.
  • Manage subscription order fulfillment using Zuora, including activation and billings.
  • Ensure accuracy of transactions to maintain consistent integrity in revenue reporting.
  • Anticipate problems and initiate actions to ensure customer orders are processed timely and efficiently.
  • Serve as a subject matter expert for all order management and fulfillment-related tasks.
  • Develop and implement tools and processes to ensure order fulfillment is accurate, timely, and compliant.
  • Work closely with internal groups to identify and execute efficiency gains.
  • Create and maintain process documentation for order fulfillment policies and procedures.
  • Provide support to the sales team and partner with Finance, Billing support, and Sales Operations on order management.
Requirements:
  • At least 3 years of related experience, preferably in a SaaS environment.
  • Strong business acumen and understanding of sales processes (bookings, billings, and reporting).
  • Solid organizational skills with the ability to manage priorities and execute in a fast-paced environment with attention to detail.
  • Team player with effective communication skills at all levels of order management and cross-functional organizations.
  • Self-awareness and professional maturity.
  • Experience with Zuora and Salesforce is a plus.
About Our Company Culture

We foster an inclusive and positive work environment that encourages our community to work hard and reach their full potential while delivering results that matter.

Why Work with Us?

We offer attractive salaries and benefits, flexible workspaces, exclusive discounts, rewards, and freebies, and invites to monthly events. Our employees also enjoy quality employment opportunities, equal treatment, and a commitment to providing a safe and respectful work environment.

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