Remote Customer Experience Advocate

1 day ago

Iloilo City, Western Visayas, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Customer Service Professional

We are seeking a highly motivated and dedicated individual to support our customer service initiatives. In this role, you will assist customers with enquiries and provide excellent service.

This is an opportunity to contribute to high-impact projects with some of the world's most iconic brands. If you're a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.

Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.

Qualifications

  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems

Working Conditions

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

  • Customer Experience Advocate

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomer Full time $6,600 - $7,680

    Customer Experience AdvocateWe are seeking a highly motivated and detail-oriented professional to deliver exceptional customer experiences through effective communication and problem-solving skills.Main Responsibilities:Provide world-class support for luxury products by handling customer inquiries with professionalism and focus on solutions.Offer...

  • Advocate for Exceptional Customer Experiences

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeEmpathy Full time $250,000 - $450,000

    Customer Service ExcellenceAs a Senior Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients' products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide customer service in a timely and...

  • Customer Service Advocate

    1 week ago

    Iloilo City, Western Visayas, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    Customer Service AdvocateWe are seeking a skilled Customer Service Advocate to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.Provide top-notch support to customers via phone and email.Develop and maintain positive relationships with customers through proactive...

  • Customer Service Advocate

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeService Full time ₱120,000 - ₱180,000

    Job OverviewWe are seeking a skilled Customer Service Advocate to provide top-notch support to customers across various channels, driving customer satisfaction and increasing profitability for the business.Key Responsibilities:Deliver timely and effective support through inbound calls, outreach, email, live chat, and social mediaCreate lasting relationships...

  • Customer Experience Advocate

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSuccess Full time ₱2,500,000 - ₱3,500,000

    At Talent Connect, we are seeking a highly skilled and motivated professional to join our team as a Customer Success Specialist. This role offers a unique opportunity to leverage your expertise in customer service, sales, and technology to drive business growth and success.About the Role:This is a challenging and rewarding role that requires a strong focus...

  • Customer Experience Advocate

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeTechnical Full time ₱50,000 - ₱80,000

    About This RoleWe're seeking a highly skilled Technical Support Specialist to join our team.This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in technical support.As a Technical Support Specialist, you will be responsible for providing expert support on our products,...

  • Healthcare Patient Advocate

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeAdvocate Full time $48,000 - $63,000

    Job DescriptionWe are seeking a dedicated patient advocate to help patients navigate the complexities of the healthcare system.The ideal candidate will be responsible for enrolling patients in aid programs, managing post-enrollment work, reviewing enrollments for accuracy, escalating and appealing denials, ordering and receiving medications, coordinating...

  • Customer Experience Advocate

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱12,000 - ₱13,000

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team.Job Summary: The primary responsibility of this role is to provide exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Responsibilities: Respond to customer inquiries...

  • Customer Experience Advocate

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeManager Full time ₱3,000,000 - ₱4,800,000

    Job SummaryThe Client Services Manager plays a pivotal role in fostering long-term, trusted relationships with key client stakeholders. This involves serving as the main point of contact for all client communication, meetings, and escalations.The ideal candidate will possess strong technical acumen, excellent interpersonal, verbal, and written communication...

  • Customer Advocate

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeExperience Full time ₱3,500,000 - ₱5,000,000

    Customer Support ProfessionalThe Opportunity:We are seeking a skilled and empathetic individual to join our world-class support team as a Customer Support Professional. This is a critical role responsible for managing and resolving escalated customer issues, ensuring every customer feels heard and valued.In the last 2 years, we've grown significantly and now...