Operational Expert
1 day ago
A key role in our property management team, the Property Operations Coordinator will be responsible for ensuring smooth day-to-day operations and effective tenant communication.
The ideal candidate will have a minimum of 1-2 years of experience in a similar field and possess strong organizational skills. They will also be proficient in using tools such as MS Office Suite, Canva, and other AI tools.
Responsibilities:- Maintenance Management: Lead the maintenance process from start to finish, including work order triage, vendor/technician coordination, tracking, and ensuring timely completion.
- Tenant Relations & Concern Resolution: Proactively resolve tenant concerns and inquiries, serving as a primary point of contact for residents.
- Proactive PM Support & On-Site Coordination: Provide comprehensive support to the on-site Property Manager, coordinating all necessary activities, providing detailed instructions, checklists, and scheduling.
- Data Organization & Record Keeping: Maintain accurate maintenance records and property data within AppFolio, ensuring meticulous organization.
- Rent Collection: Assist with timely rent collection processing, including sending late notices and supporting collection efforts.
- At least 1-2 years of experience in a similar field.
- Proficiency in using tools such as MS Office Suite, Canva, and other AI tools.
- Exceptional organizational skills.
- Strong proactive problem-solving abilities.
- Excellent detailed communication skills.
- A strong aptitude for administrative support in a remote setting.
- Proven ability to drive remote operational efficiency.
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