Documentation Specialist

2 days ago

Angeles City, Central Luzon, Philippines beBeeTechnicalWriter Full time ₱3,759,600 - ₱6,322,600
Job Opportunity

This is a role that suits an organized and detail-focused individual with superior writing abilities, capable of crafting clear and concise documentation to facilitate understanding among customers and employees alike.

  • Create technical documents such as software guides, user manuals, how-to articles, and update notes
  • Collaborate with software developers to explain new features and functionality
  • Translate complex technical language into straightforward English for better comprehension
  • Develop visual aids like diagrams, screenshots, and flowcharts to support documentation
  • Organize and categorize documents for easy access and reference
  • Verify instructions for accuracy and correctness
Key Responsibilities
  • Establish standardized formats and templates for consistent documentation
  • Propose improvements to existing documentation to enhance its effectiveness
  • Work with support teams to identify gaps in documentation and suggest solutions
  • Conduct research to ensure accurate and up-to-date information
Essential Qualifications
  • Must be a Tier III employee or higher with a proven track record of quality work
  • Meet or exceed established quality standards consistently
  • Have a good attendance record and maintain a positive work environment
  • Possess strong writing skills and the ability to simplify complex topics
  • Experience in writing various types of technical documents
  • Familiarity with documentation software and tools
Desirable Skills
  • Experience with Bettermode, BrowserStack, or Vellum
  • Basic understanding of software development principles
  • Familiarity with markup languages and version control systems

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