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Customer Support Expert Wanted

1 month ago

Baguio City, Cordillera, Philippines NeksJob Philippines Full time

We are seeking a skilled Customer Support Representative to join our team at Neksjob. As a customer-centric organization, we value excellent communication skills and a passion for delivering exceptional service.

Key Responsibilities:

  • Handle customer inquiries via phone, email, or chat platforms
  • Resolve complaints efficiently and effectively
  • Provide accurate product information and answer queries related to services offered

You will also be responsible for processing orders, preparing correspondence, and ensuring customer satisfaction. This role is ideal for those who enjoy working in a fast-paced environment and can adapt to shifting schedules.

Requirements:

  • No prior work experience required; BPO experience is an advantage
  • At least a college graduate with a 4-year course
  • Above-average to excellent English language proficiency
  • Willingness to work in shifting schedules
  • Amenability to work onsite

We offer a competitive salary package of $25,000 - $35,000 per annum, commensurate with experience. If you're a motivated individual looking for a new challenge, apply now to take your career to the next level