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Customer Support Liaison
1 month ago
About the Role:
">Foster a positive and engaging online experience for subscribers as a Customer Support Liaison with NMS Philippines. As an essential member of our team, your primary goal is to build strong relationships with subscribers through timely and effective communication.
">Key Responsibilities:
">- Respond promptly and professionally to diverse subscriber inquiries and messages.
">- Utilize excellent communication skills to provide a personalized and enjoyable experience for subscribers.
">- Maintain detailed records of subscriber interactions and any issues that may arise.
">- Meet daily and weekly targets for chat interactions while adhering to company guidelines.
">Requirements:
">- Exceptional oral and written communication skills in English, demonstrating creativity and adaptability when handling sensitive or challenging discussions.
">- Strong multitasking and prioritization abilities for efficient subscriber support.
">- Emotionally understanding of subscribers' needs and perspectives.
">- Ability to work independently and collaboratively as a valuable team member.
">- Flexibility in adapting to changing work hours and schedules.
">Compensation Package:
">We offer a competitive salary of $18 per hour, ensuring you receive fair compensation for your hard work and dedication.
">Benefits:
">NMS Philippines offers a dynamic and supportive work environment, providing opportunities for growth and development. Join our team today and take the first step towards a fulfilling career.
