Customer Support Expert for Banking Operations
7 days ago
Neksjob Corporation is seeking a highly skilled CUSTOMER SUPPORT EXPERT to join our team in Baguio. As a Customer Support Expert, you will be responsible for handling all incoming calls related to bank account concerns, fund transfers, banking application support, and more.
The ideal candidate should have excellent communication skills, both written and verbal, and be able to provide top-notch customer service at all times while maintaining confidentiality. You should also be proficient in computer skills and have the ability to multitask effectively.
We offer a competitive salary of up to $20,500 per year, making it an attractive opportunity for those looking to advance their careers in the Customer Experience Solutions industry.
Key Responsibilities:
- Handle incoming calls regarding bank account concerns, fund transfers, and banking applications
- Assist customers in navigating the bank's app and provide relevant answers to inquiries
- Maintain confidentiality of customer information at all times
Requirements:
- High school or senior high school graduate or finished 2nd year college (no back subject)
- Background in the Customer Experience Solutions industry
- Good English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Superb computer skills
This is a shifting schedule role, and we are willing to work with candidates who are flexible and can adapt to changing circumstances.
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