HR Support Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines beBeeOperations Full time ₱270,000 - ₱390,000

Key Role: Supporting HR Operations

Job Responsibilities
  • Provide responsive support to employee inquiries and transactions via various communication channels.
  • Assist managers and employees with policy-related queries, transactional services, and navigation assistance on Workday.
  • Develop a thorough understanding of Standard Operating Procedures (SOPs) and Detailed Task Procedures (DTPs) for efficient employee transaction completion.
  • Collaborate with onshore partners to receive training on all employee queries.
  • Maintain a comprehensive repository of out-of-scope queries and work towards shifting them into Tier 1. Transfer relevant Tier 2 transactions to designated leads or onshore counterparts as per defined processes.
Essential Skills and Qualifications
  • Bachelor's Degree Holder
  • At least one year of experience in an HR Helpdesk role, delivering services preferably from a shared service center environment.
  • Proven expertise in working with HR ATS and workflow systems (ServiceNow, Zendesk, BambooHR, etc.)
  • Flexibility to work in shifts supporting US operations.
Why Choose This Opportunity?
  • Competitive Compensation – Enjoy great perks while earning well
  • Career Growth – Clear paths for promotions and skill development
  • Supportive Work Environment – Join a team that values you
  • Exciting Opportunities – Be part of a dynamic and growing industry


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