Core Digital Skills Educator

Empowering Digital Skills in Healthcare

• We are seeking a highly motivated and skilled professional to join our Non-Clinical Training team as a Core Skills Trainer – Digital Skills.
• This is an exciting opportunity to play a key role in designing and delivering high-quality non-clinical learning and development programmes across the organisation, our partners, and customers.
• As a Core Skills Trainer – Digital Skills, you will focus on empowering colleagues across the organisation to build both confidence and competence in using digital tools and technologies.
• Working closely with teams in clinical, administrative, and support services, you will help ensure staff can navigate and maximise essential systems effectively—driving digital inclusion and enhancing service delivery.

Responsibilities:

• Deliver engaging in-person and online training on digital tools, including Microsoft 365, EPR systems (e.g., Tableau, SystmOne), e-rostering, and digital communication platforms.
• Build digital skills and confidence across all staff groups, ensuring inclusivity and accessibility.
• Design and produce learner-friendly training resources such as guides, videos, and infographics.
• Support the creation, delivery, and evaluation of non-clinical learning programmes aligned with best practice and adult learning principles.
• Conduct training needs analyses and contribute to the scheduling and coordination of learning interventions.
• Maintain up-to-date knowledge of trends, tools, and best practices in digital skills and workforce development.
• Foster and support a network of internal Digital Champions to promote peer-led learning.
• Contribute to KPI achievement, reporting, quality assurance, and continuous improvement initiatives.
• Participate in relevant projects and identify opportunities for service and process enhancements.
• Commit to ongoing personal and professional development.

Requirements:

• Degree (or equivalent) in Education, IT, Digital Learning, Health Informatics, or related field.
• Professional teaching/training qualification.
• Leadership/management qualification or willingness to work towards.
• Strong understanding of adult learning theory, training needs analysis, and evaluation frameworks.
• Proficiency in Microsoft 365, Learning Management Systems (LMS), and training software.
• Ability to troubleshoot technical issues during training and support.
• Proven experience in designing and delivering high-quality learning programmes for diverse audiences.
• Skilled in adapting delivery to varying levels of digital confidence.
• Evidence of continuous professional development.
• Excellent communication, facilitation, and interpersonal skills.
• Knowledge of equality, diversity, and inclusion principles in learning design.
• Ability to work independently with excellent planning, prioritisation, and organisational skills.
• Advanced IT proficiency, including Microsoft Office, Canva, and/or Articulate Rise.

Benefits:

• Salary of £36,000 - £40,000 dependent on experience.
• Membership of My Reward Hub, giving access to discounts on everyday purchases.
• Access to wages as earned to help cover life's emergencies.
• Online and face-to-face help with mental and physical wellbeing.
• Access to eLearning, bespoke career pathways, and opportunities for continuing professional development.
• An open, just culture where encouraged to have and implement ideas.
• The pride of working for an organisation committed to the highest clinical and quality standards.

About Us:

Changing lives by transforming health and care. We deliver and transform adult and children community health services, primary care services, and adult social care and wellbeing services.