
Digital Capability Development Specialist
3 days ago
The Digital Channels Project Manager is responsible for assisting with the strategic and continuous program of enabling key digital capabilities of our digital platforms. This role will drive revenue growth and deliver enhanced customer experiences.
Responsibilities- Digital Asset & Process Inventory – Assess the current digital capabilities vis-à-vis the market and competitive landscape, including emerging trends and technologies.
- Gap Analysis – Evaluate existing processes, technology, and resources to identify common areas for improvement and innovation.
- Digital Roadmap & Blueprints – Create and develop a digital capability roadmap that identifies core features needed to continuously deliver valuable and improved digital experiences to our customers/users.
- Program Management – Track the implementation of digital capability building across various digital platforms and implement adjustments as necessary.
- Must have a bachelor's degree.
- Must have 3-5 years of related experience.
- Must have experience in banking industry.
- Preferably with experience on Project Management, Business Analyst, Risk, Compliance, and Governance.
- Must have knowledge in Platform and Project Management, Risk Management and Compliance processes, Data and access management policies and procedures, and Business analysis processes.
- Must have above-average oral and written communication skills.
- Must have the ability to apply sound problem-solving techniques to various situations.
- Must be organized and work effectively.
- Must have good presentation skills.
Work set-up: Hybrid.
Seniority level- Mid-Senior level.
- Full-time.
- Project Management and Information Technology.
- Banking.
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