Integration Consultant

Workato is a platform that transforms technology complexity into business opportunity. By connecting data, processes, applications, and experiences, it helps businesses globally streamline operations.

As the leader in enterprise orchestration, Workato enables teams to navigate complex workflows in real-time, driving efficiency and agility. Its AI-powered platform empowers organizations of every size to unlock new value and lead in today's fast-changing world.

Ultimately, Workato believes in fostering a flexible culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

We also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you.

Our goal is to provide an outstanding customer service experience to Workato customers.

We are seeking an exceptional integration consultant to join our expanding team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives.

You will define and drive best practices, working closely with customer business and technical stakeholders. You will help Workato extend the functionality of our product and continuously improve our engagement best practices.

This is a remote role. Your responsibilities would include:

• Engaging with customers by providing technical consulting, guidance, and enablement to customers to achieve value quickly.
• Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers.
• Sharing best practices from a business and technical perspective, related to deployment models, governance structures, integration design and build.
• Working closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements, while managing customer expectations.
• Becoming a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries.
• Becoming a trusted customer advisor and a customer advocate within Workato.
• Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations.
• Contributing to the growth of our team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and enabling our extended team.

The ideal candidate will have 5+ years of hands-on experience in solutions and implementation consulting. They should have knowledge and understanding of integrations and system design principles.

They should be able to create quality technical documentation and have experience working with at least one (1) Integration Platform, such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite.

Experience working with cloud business apps like Workday / NetSuite / Salesforce / ServiceNow / SAP is a plus.

Experience with web development frameworks and knowledge of JS frontend and backend is a plus.

They should be able to effectively communicate complex technical concepts effectively to a non-technical audience and have strong collaboration skills, ability to adapt to a dynamic start-up environment, with a passion for making an impact.

The ideal candidate should be proactive in solving problems and be prepared to take on additional initiatives and responsibilities as they arise.

We foster an environment where diversity is celebrated and employees feel a sense of community and belonging. Our ability to win together as a team and to better each other is strengthened through our global perspectives, cultures, and identities.

• Developing and implementing integration strategies that meet business needs.
• Providing technical guidance and support to customers.
• Collaborating with cross-functional teams to drive business outcomes.
• Staying up-to-date with industry trends and emerging technologies.
• Communicating complex technical information to non-technical stakeholders.

We are committed to fostering a workplace culture that values diversity, equity, and inclusion.