
ServiceNow Consultant
8 hours ago
As a technical consultant, you will design, implement and support solutions that meet business needs.
You will collaborate with clients to understand their requirements, provide technical guidance and ensure seamless integration and optimization of applications.
Key Responsibilities- Analyze and translate business requirements into technical specifications and robust solutions.
- Design, configure, develop and implement ServiceNow applications and modules, including ITSM, ITOM, ITBM, HRSD, CSM, FSM and other solutions.
Customization and Integration:
- Customize applications to meet specific business needs using JavaScript, GlideScript and other technologies.
- Integrate with other enterprise systems and third-party applications using APIs, web services and other methods.
Project Management:
- Lead and manage implementation projects, ensuring they are delivered on time, within scope and with high quality.
- Provide project status updates, manage risks and communicate effectively with stakeholders.
Consultation and Support:
- Collaborate with clients to gather requirements, provide consulting and recommend best practices.
- Offer ongoing support and troubleshooting for applications and integrations.
Documentation and Training:
- Create and maintain comprehensive technical documentation, including design specifications, user guides and process workflows.
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