High-Performance Team Coach

1 day ago

Manila, National Capital Region, Philippines beBeeLeadership Full time $60,000 - $75,000
Remote Team Supervisor Job Description

Elevate our Executive Assistants' performance by leading, coaching, and managing our Virtual Assistant team. As a key member of our remote work environment, you will focus on guiding team members to reach their fullest potential while fostering a collaborative, client-centric atmosphere.

Responsibilities:
  • Manage a team of Executive Assistants, promoting a positive, productive work culture. Ensure each team member understands their goals and has the resources needed to succeed.
  • Offer tailored coaching based on experience and industry needs. Regularly meet with each team member to discuss performance, set objectives, and provide actionable feedback for growth.
  • Leverage knowledge of various industries to support VAs in delivering industry-specific solutions, addressing diverse client needs, and adapting to new sectors as required.
  • Set measurable performance goals, track team progress, and identify areas for improvement. Conduct regular performance evaluations and ensure high standards are consistently met.
  • Act as the first point of contact for escalated issues, working to resolve client concerns, mitigate risks, and implement solutions to improve overall team efficiency.
  • Encourage team members to share insights and identify areas for personal and professional development. Develop initiatives that inspire ongoing learning and growth within the team.
Qualifications:
  • Solid experience as an Executive Assistant supporting C-level executives or leaders in a large corporation.
  • Proven experience in a supervisory role with a strong background in managing and coaching remote teams.
  • Proven ability to guide and motivate team members, helping them achieve their goals and grow in their roles.
  • Broad understanding of various industries and aptitude for quickly learning new fields to provide guidance to a diverse client base.
  • Exceptional verbal and written communication skills, capable of delivering clear, constructive feedback.
  • Experience with remote work tools and platforms (e.g., Discord, GSuite, Asana), and managing teams across different time zones.
  • Availability to participate in regular meetings with the core team.
  • Analytical mindset with a proactive approach to addressing challenges and improving team processes.
Work Environment:
  • Professional microphone headset or functional computer microphone equivalent
  • Fast, responsive computer
  • Clean & professional background/audio environment for video calls with customers
  • People-focused company with a culture centered on community and personal growth
  • Ability to network with executives at a fast-growing company
  • Opportunity to obtain knowledge about many industries simultaneously
  • Avenues for rapid promotion & salary increases as the company scales
  • Part of an early growing customer success team at a high-growth company

Schedule: US & PH work hours (40+ hours per week)

Location: Fully remote role.

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